Case Study: Way.com improves sales efficiency with Zoho CRM

Automotive fin-tech platform drives its intricate business process using Zoho CRM and its integrations

Way.com, a super app for car services, had an unsatisfied sales team using Vtiger CRM that lacked key features and a good user experience. This prompted their search for a new solution.

They implemented Zoho CRM for its robust features, user-friendly interface, and affordable price. The solution included workflow automation, custom modules, and integrations with tools like RingCentral and SalesIQ. This resulted in an 81% adoption rate among 370 users, allowing their sales team to effectively manage over 400,000 leads and automate their entire sales process from end-to-end.

Way.com

Avinash Chandran

Information Technology Support Manager