Case Study: ESCO achieves 100% ROI and streamlined global sales management with Zoho CRM

Zoho CRM delivers 100% ROI to Singapore-based audiovisual company, ESCO

ESCO, a Singapore-based audiovisual company, faced challenges managing its expanding global sales team. Their process, reliant on spreadsheets and emails, became unmanageable as the company grew, making it difficult to function as an integrated unit across its many regional offices and provide management with the data needed for informed decision-making. This led them to implement Zoho CRM.

Zoho CRM provided a centralized platform that automated lead management from multiple sources and streamlined the sales process with workflow automation. The solution included custom dashboards and reports, empowering management with clear visibility into operations. The implementation saved the sales team up to 30% of their time previously spent on administrative tasks and delivered a 100% return on investment through increased productivity.

ESCO

Sujith Sivaram

Managing Director