Zoho CRM
119 Case Studies
A Zoho CRM Case Study
Arctic Spas, a manufacturer and retailer of spas, was facing a cumbersome and frustrating CRM experience with their previous solutions. The initial challenge they sought to overcome with Zoho CRM was a slow, multi-step approval process for onboarding new dealers, which was creating significant roadblocks in their sales operations.
Using Zoho CRM's Canvas feature, the company created a customized and simplified tab dedicated to the approvals process. This solution made critical information easily accessible and streamlined the workflow. As a result, Zoho CRM helped Arctic Spas speed up its critical dealer approval process by an impressive 90%, dramatically increasing productivity and allowing the team to focus on more valuable work.
Mike Sigvaldason
CRM System Administrator