Case Study: i-literate cuts client servicing time in half with Zoho One

A Zoho CRM Case Study

Preview of the i-literate Case Study

i-literate - Customer Case Study

i-literate, a marketing agency based in Cape Town, faced the challenge of managing operations across multiple disconnected applications from different vendors. This lack of a centralized system was inefficient and wasted valuable time for their team of senior experts. They needed a unified platform to streamline their operations, finances, and marketing.

The solution was implementing Zoho One, a comprehensive suite of applications from Zoho. This provided a single, cost-effective platform that unified their entire business workflow. As a result, i-literate cut their client servicing time in half, significantly reduced operational costs from multiple subscriptions, and increased overall team productivity through apps like Zoho Projects, Books, CRM, and Social.


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i-literate

Jolene Wood

Chief Executive Officer


Zoho CRM

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