Case Study: Maneki Signage streamlines signage ordering and saves $40,000 a year with Zoho CRM

Maneki Signage uses Zoho CRM to achieve a 360° customer view

Zoho CRM helped Maneki Signage, a Singapore-based signage company, modernize its operations. The second-generation business was struggling with a disjointed process caused by using multiple disconnected applications, which made managing customer data and workflows inefficient and complex.

The solution involved implementing an integrated Zoho ecosystem, with Zoho CRM at its core. Applications like Zoho Desk, Social, Books, Sign, and Projects were linked to automate lead capture, order qualification, design confirmation, and production tracking. This provided a 360° customer view, streamlined processes, and saved the company $40,000 USD annually while freeing up significant time for the team.

Maneki Signage

Shu Ling

Owner