Case Study: Vitaquest reduces email volume and speeds quoting with Zoho CRM

Vitaquest Scores Efficiency Gains by Implementing Zoho

Vitaquest, a dietary supplements manufacturer, faced challenges with decentralized data, manual processes, and a lack of visibility that slowed customer onboarding and quoting. This complex, email-dependent workflow was hurting their efficiency and bottom line. To address this, the company implemented the Zoho CRM platform.

With Zoho, Vitaquest centralized its communication and data, streamlining its business processes. This solution delivered significant results, including a 100% increase in product launch revenue and a 50% reduction in quote turnaround time. Zoho also helped eliminate over 6,500 emails per month and saved the client service department 65 days of work per year.

Vitaquest

Greg Longabucco

Manager of Packaging Development and Design