Atlassian B2B Case Studies & Customer Successes

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Atlassian is a leading provider of collaboration, development, and issue tracking software for teams. Atlassian products help innovators everywhere plan, build and launch great software. More than 33,000 large and small organizations – including Citigroup, eBay, Coca-Cola, Netflix and United Airlines – use Atlassian's issue tracking, collaboration and software-development products to work smarter and deliver quality results on time.

Case Studies

Showing 110 Atlassian Customer Success Stories

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Aer Lingus achieves faster, more transparent website releases with Atlassian Jira and Confluence

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Aeria Games scales internal communications and speeds cross-team collaboration with Atlassian Hipchat

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Aeria Games achieves simplified publishing and increased transparency with Atlassian Jira

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Amadeus Hospitality achieves 24/7 high availability, scalability and faster releases with Atlassian Data Center

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Ames Research Center achieves faster development, improved code quality and traceability with Atlassian

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Amgen achieves enterprise-wide collaboration and 360-degree visibility with Atlassian (Jira & Confluence)

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Audi Brussels achieves faster innovation and greater R&D transparency with Atlassian

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Austrian Federal Railways achieves end-to-end traceability and a robust ticketing system with Atlassian

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Autodesk achieves standardized, scalable engineering workflows with Atlassian Jira

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BAE Systems achieves $600K annual savings and modernized service management with Atlassian's Jira Service Desk

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Be The Match achieves faster, more efficient bone marrow donor matching with Atlassian

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Best Doctors achieves faster, compliant change management with Atlassian's Jira Service Desk

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BlackRock achieves 500 releases per week with Atlassian Jira Software

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Blubolt (UK e-commerce platform) shortens release cycles and delights customers with Atlassian

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Bonobos achieves faster onboarding and 100% higher first-contact resolution with Atlassian Confluence

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Brass Ideas achieves faster, easier team communication with Atlassian Hipchat

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BUENO achieves an 80% shift of maintenance hours to proactive work and improved building sustainability with Atlassian

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Camerican International achieves a unified knowledge platform and streamlined operations with Atlassian Confluence

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CANDDi (analytics software developer) achieves agile, measurable marketing and cross‑team visibility with Atlassian Jira Software

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Capgemini achieves connected global teams and faster feature delivery with Atlassian (Jira Software & Confluence)

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Cerner achieves enterprise-scale reliability and fewer outages with Atlassian Jira Data Center

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Chef achieves unified DevOps visibility and streamlined collaboration with Atlassian

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Citrix’s GetGo achieves 13% higher solve rate and faster incident management with Atlassian

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Cochlear achieves 50–80% faster code reviews and streamlined global collaboration with Atlassian (Jira)

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Collins Aerospace achieves a 30% cost reduction and 25% fewer defects with Atlassian

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CSIRO doubles request processing and reduces email by 30% with Atlassian (Jira Service Desk)

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Dachis Group reduces software turnaround time from 17 days to 5 with Atlassian

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Dahl achieves 77% faster internal system development and improved customer response times with Atlassian

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Defense Media Activity boosts IT productivity 39% and customer satisfaction 10% with Atlassian

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Defense Media Activity achieves 39% IT productivity increase and 10% higher customer satisfaction with Atlassian

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DHI Group achieves company-wide transparency, cost savings and 70% fewer major IT incidents with Atlassian

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Docker scales cross-team collaboration and centralizes knowledge with Atlassian Confluence and Jira

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DocuSign scales agile across global teams and raises project delivery to 86% with Atlassian

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Domino’s achieves faster DevOps, $100K annual savings and 75% reduced security risk with Atlassian

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Dow Jones achieves company-wide collaboration and lasting knowledge sharing with Atlassian Confluence

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Drawbridge scales ad operations and boosts cross-team transparency with Atlassian Jira

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Escapia achieves company-wide collaboration and $250K annual licensing savings with Atlassian

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Federated Media achieves faster onboarding and improved efficiency with Atlassian Cloud

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FlixBus achieves Europe’s largest intercity bus network with Atlassian

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FranceTV.Fr boosts digital content agility and visibility with Atlassian

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Fresh Consulting achieves faster development and takes on more clients with Atlassian Bitbucket Pipelines

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Friday Media Group achieves increased efficiency and a single global service desk with Atlassian Jira Service Desk

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Fugro Roames achieves scalable, traceable software development and innovation with Atlassian Cloud

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Gilt achieves faster, higher-quality software delivery and seamless remote collaboration with Atlassian (Jira & Hipchat)

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Global Healthcare Exchange (GHX) achieves secure, agile development and faster compliant software delivery with Atlassian

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GlobalGiving accelerates disaster response and coordination with Atlassian (Hipchat & Jira)

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Good Technology achieves streamlined workflows and company-wide transparency with Atlassian (Jira & Confluence)

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Halogenics slashes helpdesk costs and speeds software support with Atlassian (Jira Service Desk)

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Hayneedle achieves 33% efficiency gains and improved visibility with Atlassian

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HubSpot sustains startup collaboration and ships code 2,000 times a month with Atlassian

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Illumina achieves faster, lower-cost genomic software development with Atlassian (Jira Software & Confluence Data Center)

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Indeed achieves streamlined workflows and improved efficiency across HR, Marketing, and Legal with Atlassian Jira Core

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Indra achieves unified processes and company-wide visibility with Atlassian (Jira & Confluence)

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JAMF Software achieves DevOps transformation and faster releases with Atlassian

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JAMF Software achieves company-wide ChatOps and streamlined IT support with Atlassian

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Janus Capital Group, Inc. achieves streamlined reporting and 80% faster Digital Marketing with Atlassian Jira

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Johns Hopkins University achieves streamlined issue tracking and vendor collaboration with Atlassian Jira Software

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Kabbage achieves unified communication and faster deployments with Atlassian

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Kiva scales global microlending and boosts collaboration with Atlassian

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KIXEYE achieves 30% more accurate time estimates and company-wide collaboration with Atlassian Jira Software

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Klarna achieves real-time, structured planning and accurate forecasts with Atlassian’s Portfolio for Jira

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Lufthansa Systems (Lufthansa) achieves enterprise-wide standardization and improved collaboration with Atlassian

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MagView achieves 40% support backlog reduction and real-time incident response with Atlassian (Jira Service Desk, Jira Software & HipChat)

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Mercy Ships achieves efficient global coordination for life-saving surgeries with Atlassian

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Met Office launches Space Weather app and cuts CM support costs by 75% with Atlassian (Bitbucket & Jira)

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Mind Candy achieves faster, more efficient cross-team workflows and improved code quality with Atlassian

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Museum of Applied Arts and Sciences achieves streamlined exhibition management and cross-team collaboration with Atlassian

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MYMARKET.IO achieves 8x faster deployments — from 8 hours to under 1 hour — with Atlassian Bitbucket and the Aerobatic add-on

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NASA achieves rapid Mars-rover software delivery with Atlassian

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NetApp achieves three-times faster project delivery with Atlassian

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O.C. Tanner achieves a 37% increase in team velocity with Atlassian's Jira Service Desk and Jira Software

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OceanX achieves daily releases and boosts speed and efficiency with Atlassian

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OG Systems achieves secure, real-time team collaboration with Atlassian HipChat

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Onfido scales and modernizes background‑checking operations with Atlassian (Jira & Bitbucket)

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Orbitz achieves faster deployments, improved code quality, and significant cost savings with Atlassian

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Oscar Insurance achieves best-in-class healthcare delivery with Atlassian

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Pandora achieves company-wide collaboration and workflow visibility with Atlassian (Jira & Confluence)

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PayPal Braintree achieves a company-wide knowledge-sharing culture with Atlassian

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PlantMiner achieves faster, more frequent releases with Atlassian Bitbucket Pipelines

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Publicis.Sapient achieves rapid scaling and full ROI in 2.5 months with Atlassian

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Puppet Labs, Inc. resolves tickets 67% faster with Atlassian's Jira Service Desk

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Qantas achieves streamlined cross-team collaboration and a single source of truth with Atlassian

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Rakuten speeds development and boosts collaboration with Atlassian

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Red Giant achieves synchronized distributed teams and improved development visibility with Atlassian

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Redfin achieves 3x faster software releases with Atlassian

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Rent the Runway achieves faster releases and team-wide transparency with Atlassian (Jira & Confluence)

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Rosetta Stone achieves scaled-agile coordination and real-time portfolio visibility with Atlassian's Portfolio for Jira

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RunKeeper achieves streamlined collaboration and on-time releases with Atlassian (Confluence, Jira & Hipchat)

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Skyscanner handles 236% more tickets while boosting IT efficiency 44% with Atlassian (Jira Service Desk)

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Sonatype achieves real-time agile collaboration and faster development workflows with Atlassian HipChat

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Sotheby's achieves faster, more efficient artwork moves with Atlassian

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SourceOne achieves agile, efficient energy-management software development with Atlassian

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Splunk achieves 3x more code reviews and faster, higher-quality releases with Atlassian Bitbucket

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Spotify achieves scalable, innovative IT support during hypergrowth with Atlassian (Jira Service Desk & Confluence)

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Starz achieves faster releases, major cost savings, and improved collaboration with Atlassian

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Switch Communications achieves agile development adoption and faster releases with Atlassian Jira Software

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Technische Universität München achieves scalable, industry-ready hands-on software engineering education with Atlassian

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Telegraph Media Group achieves 66% faster resolution and 140% higher customer satisfaction with Atlassian's Jira Service Desk

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Tinder achieves faster issue tracking and improved cross-team communication with Atlassian (Jira Software & Confluence)

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TriNet achieves easy Git adoption and improved software quality with Atlassian

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Trulia achieves scaled agile development and faster delivery with Atlassian

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Twilio achieves global collaboration and faster development cycles with Atlassian

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Twitter achieves an 80% reduction in support email volume with Atlassian's Jira Service Desk

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Vanderlande achieves global knowledge sharing and a single source of truth with Atlassian Confluence

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Virgin Media achieves 5x savings and faster, more responsive IT with Atlassian Jira Software

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Vistaprint combines 20 services into one using JIRA Service Desk

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Taking the leap Wittified builds a successful business on the Atlassian Marketplace

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Xero achieves scalable global collaboration and rapid onboarding with Atlassian

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Yellow Pages Group goes agile and accelerates software releases with Atlassian

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YP achieves enterprise-wide workflow standardization and full visibility with Atlassian Jira Core

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