Case Study: Chef achieves unified DevOps visibility and streamlined collaboration with Atlassian

Chef evolves DevOps with Atlassian

Chef, a Seattle-based company behind the Chef Automate platform and other DevOps tools, helps tens of thousands of developers test, automate, and manage infrastructure. As Chef released new products and matured its agile and DevOps practices, it faced fragmented tooling and workflows—multiple heavily customized Jira instances, scattered documentation, and a need to attach clear business value to work so teams could prioritize effectively.

Chef consolidated on the Atlassian suite—standardizing on Jira Software for agile and product development, integrating Jira with Confluence for knowledge management, using Jira Service Desk for IT support, and adopting Trello for business-team workflows. The change delivered clearer pipelines and fewer backlogs, shifted QA responsibility to engineering, improved end-to-end visibility and cross-team collaboration, and helped the company deliver higher-value, more reliable releases.

Chef

Julian Dunn

Product Manager