Case Study: Lufthansa Systems (Lufthansa) achieves enterprise-wide standardization and improved collaboration with Atlassian

A Atlassian Case Study

Preview of the Lufthansa Case Study

Lufthansa Systems relies on Atlassian to meet the diverse needs of teams worldwide

Lufthansa Systems, a subsidiary of Lufthansa and a leading provider of IT solutions to over 300 airlines, faced fragmented tools and processes across 17 global offices. With roughly 10,000 users, teams in IT, HR, Marketing, and Engineering relied heavily on email and local workflows, so the company needed a single, scalable platform that was easy to implement and flexible enough to meet diverse team requirements.

Lufthansa Systems standardized on Atlassian products (Jira Software, Confluence, Crucible, Fisheye, Crowd, and Jira Core), extended functionality with Marketplace apps like Scroll PDF Exporter and Scroll Versions, and built custom plugins where needed. The result was streamlined communication, customizable processes across departments, faster delivery, and improved service to customers.


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Lufthansa

George Lewe

Manager of Central Applications and Tools


Atlassian

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