Case Study: Aer Lingus achieves faster, more transparent website releases with Atlassian Jira and Confluence

Aer Lingus takes flight with JIRA and Confluence

Aer Lingus, Ireland’s national airline, relies on a 500‑person development team to run its booking website. The team was hampered by fragmented tools—Bugzilla for bugs, Excel for test cases and Word for requirements—which made tracking and resolving issues slow and inefficient.

The airline implemented Jira for project and bug tracking and Confluence for documentation with implementation and training support from Clearvision. The tools centralized work, increased transparency, sped up fixes and feature releases, and have since been adopted across non‑technical teams, quickly becoming business‑critical.

Aer Lingus

Rory Murphy

Senior Test Lead & JIRA Admin