Case Study: BUENO achieves an 80% shift of maintenance hours to proactive work and improved building sustainability with Atlassian

BUENO optimizes building systems with Atlassian

BUENO Systems, founded in 2013 in Sydney, provides data-driven engineering to optimize operations, maintenance, and sustainability for large commercial buildings, hospitals and shopping centers. Although its analytics already detected faults and boosted customer efficiency, BUENO needed a better way to manage workflows, demonstrate ROI, and coordinate responses across projects and teams.

BUENO integrated its analytics engine with Atlassian tools—Jira and Jira Service Desk for automated ticketing and tracking, Bitbucket for code management, and Confluence as a company knowledge base—so detected faults automatically generate tickets, identify root causes, escalate to clients and dispatch technicians, with the entire process tracked end-to-end. The result is clearer project coordination, measurable energy impacts and year-on-year efficiency gains, and the ability to redirect about 80% of maintenance hours toward proactive work that improves comfort and sustainability.

Bueno

Leon Wurfel

Founder and Managing Director