Case Study: Good Technology achieves streamlined workflows and company-wide transparency with Atlassian (Jira & Confluence)

Busting Siloes at an Enterprise Security Firm

Good Technology, a Sunnyvale-based enterprise mobility and security firm, outgrew its informal, siloed processes as it passed 500 employees. Relying on a cumbersome custom defect-tracking app and many legacy systems, the company needed a more agile, transparent way for teams to collaborate and manage software workflows.

Good Technology implemented Jira for bug and feature tracking and Confluence for company-wide documentation and collaboration. The tools gave engineers clear context on issues, sped up change management (administrators cut time spent on changes from 50% to 10%), and improved transparency—ultimately rolling the solution out to about 60 teams worldwide and enabling managers to get near-instant reporting.

Good Technology

Aaron Jones

Scrum Master