Case Study: GlobalGiving accelerates disaster response and coordination with Atlassian (Hipchat & Jira)

Mobilizing disaster relief, GlobalGiving relies on HipChat

GlobalGiving is the first and largest global crowdfunding community for nonprofits, working with organizations in more than 165 countries and having raised over $228M since 2002. When disasters strike it must mobilize instantly—reaching partners worldwide, coordinating distributed teams, and keeping its donation platform running during critical spikes in traffic.

GlobalGiving adopted Hipchat (with Jira and other Atlassian integrations) as a single source of truth for urgent projects and disaster response; during the Nepal earthquake Hipchat connected staff, field partners, and international offices in real time. Dedicated disaster rooms, instant group video chats, and tight integrations with deploy pipelines sped decision‑making, boosted productivity, and helped the organization scale while optimizing the donor experience.

GlobalGiving

Kevin Conroy

Chief Product Officer