Case Study: DHI Group achieves company-wide transparency, cost savings and 70% fewer major IT incidents with Atlassian

For transparency across a global team, Dice.com chooses Atlassian

DHI Group, the digital media company behind Dice.com (80,000+ job listings, 3 million registered professionals and ~2.4 million monthly unique users), grew rapidly through acquisitions and inherited a patchwork of collaboration tools. That fragmentation — plus outdated processes like customer support tracking on paper — made cross-team work difficult, hurt efficiency and raised software licensing costs.

DHI standardized on Atlassian products (Jira Software, Confluence and Jira Service Desk), replacing ServiceNow and SharePoint to consolidate workflows and documentation. The move cut licensing fees, created a more transparent, collaborative culture that speeds product delivery, and helped reduce major IT incidents by about 70% over three years.

DHI Group

Brian Hostetter

Director of Architecture