Case Study: Sotheby's achieves faster, more efficient artwork moves with Atlassian

Sotheby's moves artwork more efficiently with Atlassian

Sotheby's, the world's largest art business and the oldest publicly traded company on the NYSE, operates 90 locations in 40 countries and handles billions in sales and tens of thousands of artworks. Coordinating galleries, auction events, and the movement of masterpieces across sites created complex logistics and service-request challenges for the Facilities team.

Sotheby's implemented Atlassian tools—primarily Jira Service Desk (alongside Jira Software, Confluence, and Bitbucket)—to manage and track service requests, giving staff an intuitive way to submit and resolve tasks. The new service desk streamlined coordination, enabling Sotheby's to move artwork faster and more efficiently.

Sotheby's

Nathan Smith

Senior Manager of Business Systems