Case Study: Docker scales cross-team collaboration and centralizes knowledge with Atlassian Confluence and Jira

Confluence helps Docker scale and collaborate across teams

Docker, a fast-growing San Francisco-based container technology company, scaled rapidly from about 20 to 250 employees and found its email, word‑processing, and spreadsheet–based collaboration fragmented and ineffective. The company needed a centralized way to preserve tribal knowledge, streamline engineering plans and resources, and improve cross-team communication as teams and product scope expanded.

Docker adopted Atlassian Confluence (with Jira for product tracking) to centralize documentation and collaboration across Sales, Marketing, Design, and Product. The tools flattened silos, made OKRs and all‑hands recordings and customer feedback easily accessible, sped cross-team collaboration, and simplified onboarding—becoming the company’s primary repository for internal knowledge and communication.

Docker

Scott Johnston

COO