Atlassian
120 Case Studies
A Atlassian Case Study
ThoughtWorks, a global software consultancy, faced the challenge of scaling remote collaboration and communication, especially when the COVID-19 pandemic forced its globally distributed workforce to transition abruptly to 100% remote work. They needed a flexible digital tool to coordinate their response, maintain project management, and preserve team cohesion. The company turned to Atlassian's Trello Enterprise, a tool already seeing organic adoption within their teams, to formalize and enhance their digital workspace.
The solution implemented through Atlassian involved scaling their use of Trello from basic task management to a central platform for crisis coordination, client project management, virtual event planning, and even social connection. With Trello Enterprise, teams leveraged features like Power-Ups, Butler automation, and kanban boards to create rich, customizable workflows. The results included a successful shift to full remote work, streamlined onboarding and HR processes, and inclusive digital collaboration across 2,500+ users. Trello became the trusted digital workspace that supported ThoughtWorks' distributed agile culture, fostering both productivity and togetherness during a critical time.