B2B Case Studies Featuring Swisscom as the Customer
Explore case studies featuring Swisscom as the customer — learn how vendors and partners helped Swisscom solve real business challenges.
Case Studies
Showing 109 Success Stories about Software and Services used by Swisscom
Enabling a New Connected World with Relationship Monetization
Swisscom boosts self-service adoption, speeds delivery and cuts costs with Adobe Experience Manager and Adobe Analytics
Swisscom achieves faster product launches and lower survey costs with Survey Analytics
Swisscom achieves secure, centrally managed web protection for 7,000 Swiss schools with Zscaler's Direct-to-Cloud Network
Swisscom Changing Business DNA Through Digital Transformation
Swisscom achieves near-100% availability and robust, threat-free email services with Proofpoint
Swisscom Goes from 400VMS to 20VMs with Docker
Swisscom achieves 75% faster customer onboarding and end-to-end IT visibility with Automic ONE Automation
Swisscom achieves 5x faster order processing and full process transparency with Scheer E2E AG's E2E BRIDGE
Swisscom achieves scalable, cost-effective third-generation cloud services with Dell EMC ScaleIO
Swisscom achieves near-instant service delivery and 90% automation with Hewlett Packard Enterprise
Switzerland’s Largest Telecom Provider Turned It's Brand Inside Out
Swisscom achieves simplified repair management and customer tracking with NTS Retail's NTSwincash RepairManager
Swisscom achieves 50% faster stocktakes and eco-friendly digital receipts with NTS Retail's mobile solutions
Swisscom achieves lower TCO and faster time-to-market with TIBCO Software
Swisscom achieves a 125,000-hour annual workload reduction and boosts customer service productivity with Genesys
Swisscom achieves up to 50% fewer process steps and paperless, real-time B2B transactions with Software AG’s Digital Business Platform
Swisscom achieves process transparency and slashed order throughput times with Software AG's ARIS PPM
Swisscom (Switzerland’s leading telecom) achieves secure, scalable Internet access for 5,600+ schools with F5 Networks
Swisscom - Customer Case Study
Swisscom - Customer Case Study
Swisscom - Customer Case Study
Swisscom achieves 50% reduction in processing times and paperless point-of-sale contract signing with OpenText PowerDocs
Swisscom achieves a single, agile data warehouse and near-real-time reporting with SAP HANA
Swisscom: Creating a Central, Agile Data Warehouse to Speed Up Processes and Better Serve the Business
Swisscom achieves seamless live-TV switching and tri-lingual digital signage across 90 stores in 2 months with YCD Multimedia
Swisscom achieves faster time-to-market and greater flexibility with the AppDirect Cloud Service Commerce Platform
Swisscom - Customer Case Study
Swisscom From Telco to Digital Business
Swisscom achieves 99% time savings in Hiera data generation with Puppet (Hieragen/Stackgear)
Swisscom achieves great customer experience and contact-center reliability with Empirix Testing and Monitoring Solutions
Swisscom achieves faster, error-free mobile onboarding with Anyline
An Industry Leader Accelerates into the Future
Swisscom achieves 24-hour issue detection and improved customer satisfaction with SAS Text Analytics
Swisscom achieves multimillion-dollar API revenue growth and cloud-first modernization with Google Cloud Platform
Swisscom achieves faster, business-aligned insights with Tableau Software
Swisscom achieves a scalable, secure Application Cloud PaaS for microservices with MongoDB Enterprise Advanced
Swisscom achieves unified omnichannel customer experiences and rapid innovation with Elastic Path Commerce
Swisscom - Customer Case Study
Swisscom continuously launches innovative services with compelling customer experiences
Swisscom achieves 40% uplift through testing with Adobe Target
Swisscom boosts test returns and automates personalization with Adobe Target
Swisscom achieves scalable, enterprise-class SAP cloud backup and disaster recovery with Bacula Systems
Swisscom achieves 50% conversion uplift and clear ROI in 6 weeks with Zoovu digital assistants
Swisscom achieves centralized, scalable and cost-saving enterprise backup across complex networks with Bacula Systems
Swisscom - Customer Case Study
Swisscom fuels innovation and accelerates time-to-market with VMware vRealize Suite
Swisscom - Customer Case Study
Swisscom Gives TV Viewers Something New to Watch
Swisscom Delivers Superior IT Services with Automic Automation
Swisscom achieves ~3,000 hours/year operational savings and automated IT management with Ansible
Collaboration and knowledge-sharing in the cloud bring Swisscom's field technicians closer together
Swisscom achieves faster personalization and higher test returns with Adobe Target and Adobe Sensei
Swisscom offers tailor-made online experiences for its customers with Adobe Experience Cloud
People-centric approach accelerates adoption of new ways of working for Swiss company
Swisscom achieves streamlined project management and increased team productivity with Quickbase
Swisscom cuts operations costs and slashes system rollout time with Puppet Enterprise
Swisscom achieves a secure Android-based multi-screen TV platform with Verimatrix VCAS
Swisscom achieves automated, privacy-compliant photo organization in myCloud with Imagga
SAFe Helps Swisscom Deliver Industry-Leading IPTV to Market in Half the Time
Developing a mobile portal with value-added services for Swisscom Mobile
Swisscom achieves complete firewall visibility and halved policy-change time with Tufin SecureTrack (Tufin)
Shaping the Future of Enterprise Video
Swisscom achieves rapid crisis response and improved customer sentiment with Khoros Care
Swisscom - Customer Case Study
Swisscom achieves CHF 3M/year productivity savings and an open‑book, collaborative culture with Starmind
Swisscom achieves faster time-to-market and reduced development costs with VMware Tanzu Kubernetes Grid
Swisscom - Customer Case Study
Swisscom - Customer Case Study
Swisscom - Customer Case Study
Swisscom’s prepaid billing system a case of successful project and solid partnership
How Swisscom Consumes Its Own Cloud with Help from Cloud Foundry
Swisscom achieves growth and customer engagement with Oracle Digital Experience for Communications
Swisscom doubles opt-in conversions and automates B2B campaigns with Oracle Eloqua Marketing Automation
Swisscom uses Azure to drive innovation, market leadership with multilingual voice assistant
Swisscom - Customer Case Study
Tableau helps Swisscom sustain its position as Switzerland’s market-leading ICT provider
Swisscom partners with Decentriq to create confidential surveys
Swisscom achieves 60% data-centre space savings and 80% lower latency with Dell Technologies PowerMax
Swisscom achieves end-to-end omnichannel visibility and faster issue resolution with AppDynamics
Swisscom achieves clear, consistent multilingual technical documentation with Lionbridge's online glossary
Swisscom achieves a consistent global brand voice with Lionbridge's centralized multilingual glossary
Swisscom achieves 24/7 rapid multilingual COVID-19 crisis communications with Lionbridge
Swisscom - Customer Case Study
Raising brand awareness with Gen Z and Millennials and introducing a new communication strategy to a younger audience
Swisscom Dialing up an innovative store locator solution with Google Maps Platform
Swisscom Dialing up an innovative store locator solution with Google Maps Platform
Swisscom achieves secure, consistent, and timely annual report translations with Lionbridge
Swisscom Frees Up Limited Resources With Better Data
Swisscom takes control of its sustainability data using Sweep's automated data collection and collaborative features
Swisscom - Customer Case Study
Swisscom achieves rapid company-wide cyber upskilling and stronger resilience with Immersive Labs
Swisscom - Customer Case Study
How Swisscom improved its integrated communications strategy by planning with Desk-Net
38% more conversions for a multi-channel campaign with the help of Nexoya’s AI algorithms
Swisscom drastically slashes planning and reporting times
Swisscom Reduces Costs and Improves Service by Automating Customer Onboarding and Subscription Management
Swisscom Deliver Innovative, Cloud-based, Digital TV Services with Nolio Release Automation
Swisscom Delivers Superior IT Services with Automic® Automation
Swisscom Gives TV Viewers Something New to Watch
Swisscom Builds Skills to Accelerate Cloud Adoption and Employee Collaboration
Voltage-driven data encryption-as-a-service protects 10 million sensitive customer records in a complex environment
Swisscom achieves major growth and a +18-point NPS with Teneo Conversational IVR
Swisscom Drives NPS Increase With Premium Ad-Skipping Feature
How Swisscom’s Custom-Built TensorFlow Model Improved Business Operations by Classifying Text
Swisscom - Customer Case Study
How Swisscom Used Hoxhunt to Help Employees Discover Their Possibilities to Prevent Phishing
Swisscom Strengthens Customer Service with a 360-Degree View
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