Swisscom launches cloud storage, backup and collaboration services for businesses with CTERA Networks' cloud storage platform
Swisscom
Donat Kaeser
Product Manager
B2B Case Studies Featuring Swisscom as the Customer
Explore case studies featuring Swisscom as the customer — learn how vendors and partners helped Swisscom solve real business challenges.
Case Studies
Showing 110 Success Stories about Software and Services used by Swisscom
Swisscom Eurospot achieves scalable partner management and multi-currency billing with MetraTech
Swisscom boosts self-service adoption, speeds delivery and cuts costs with Adobe Experience Manager and Adobe Analytics
Swisscom
Christoph Bracher
Online Solutions Manager, Online Division, Swisscom
Swisscom achieves faster product launches and lower survey costs with Survey Analytics
Swisscom
Andreas Martschitsch
Head of Digital Home, Swisscom
Swisscom achieves secure, centrally managed web protection for 7,000 Swiss schools with Zscaler's Direct-to-Cloud Network
Swisscom
Michael InAlbon
Swisscom
Swisscom accelerates digital transformation with Apigee
Swisscom
John de Keijzer
Head of Enterprise Architecture
Swisscom achieves near-100% availability and robust, threat-free email services with Proofpoint
Swisscom
Johnny Raetzo
Swisscom IT Service
Swisscom Goes from 400VMS to 20VMs with Docker
Swisscom
Brian Christner
Enterprise Cloud Specialized Sales
Swisscom achieves 75% faster customer onboarding and end-to-end IT visibility with Automic ONE Automation
Swisscom
Mustafa Yurtbil
Head of Job Scheduling and Process Automation Service
Swisscom achieves 5x faster order processing and full process transparency with Scheer E2E AG's E2E BRIDGE
Swisscom
Markus Witschi
Operations Manager for SMEs
Swisscom achieves scalable, cost-effective third-generation cloud services with Dell EMC ScaleIO
Swisscom
Torsten Boettjer
Head of Technology Strategy Cloud
Swisscom achieves near-instant service delivery and 90% automation with Hewlett Packard Enterprise
Swisscom
John de Keijzer
Head of Enterprise Architecture
Swisscom achieves greater brand consistency and global accessibility with Adgistics
Swisscom achieves simplified repair management and customer tracking with NTS Retail's NTSwincash RepairManager
Swisscom
Urs Lehmann
Shop Management
Swisscom achieves 50% faster stocktakes and eco-friendly digital receipts with NTS Retail's mobile solutions
Swisscom
Patrik Brüngger
Sales Logistics
Swisscom achieves lower TCO and faster time-to-market with TIBCO Software
Swisscom
Luciano Aprile
Head of Enterprise Application Integration Development
Swisscom achieves a 125,000-hour annual workload reduction and boosts customer service productivity with Genesys
Swisscom
Vanna Breda
Head of Interaction Experience & Innovation Topics
Swisscom achieves up to 50% fewer process steps and paperless, real-time B2B transactions with Software AG’s Digital Business Platform
Swisscom
Eros Merlini
Head of Conextrade
Swisscom achieves process transparency and slashed order throughput times with Software AG's ARIS PPM
Swisscom
Markus Witschi
Operations Manager for SMEs
Swisscom (Switzerland’s leading telecom) achieves secure, scalable Internet access for 5,600+ schools with F5 Networks
Swisscom
Martin Theiler
Project Management and Engineering
Swisscom - Customer Case Study
Swisscom
Britta Reinhardt
Head of Mobile services & applications
Swisscom - Customer Case Study
Swisscom
Michael Kerle
Senior Director and Head of Product Marketing iO
Swisscom - Customer Case Study
Swisscom achieves 50% reduction in processing times and paperless point-of-sale contract signing with OpenText PowerDocs
Swisscom
Eric Nicolet
Head of Process and IT
Swisscom achieves a single, agile data warehouse and near-real-time reporting with SAP HANA
Swisscom
Omar Bumann
Head of Business Process Solutions Telco and SAP System Owner
Swisscom creates a central, agile data warehouse with SAP BW powered by SAP HANA
Swisscom
Omar Bumann
Head of Business Process Solutions Telco and SAP System Owner
Swisscom achieves seamless live-TV switching and tri-lingual digital signage across 90 stores in 2 months with YCD Multimedia
Swisscom
Marcel Thomas
Wesitform Project Manager Digital Signage
Swisscom achieves faster time-to-market and greater flexibility with the AppDirect Cloud Service Commerce Platform
Swisscom
Jonas Krensler
Head of Messaging and Collaboration
Swisscom - Customer Case Study
Swisscom unlocks new revenue and digital growth with Apigee API Platform
Swisscom
John de Keijzer
Head of Enterprise Architecture
Swisscom achieves 99% time savings in Hiera data generation with Puppet (Hieragen/Stackgear)
Swisscom
Raffaela Wüst
Application Engineer
Swisscom achieves great customer experience and contact-center reliability with Empirix Testing and Monitoring Solutions
Swisscom
Karl Gschwend
customer interaction management
Swisscom achieves faster, error-free mobile onboarding with Anyline
Swisscom
Philipp Dick
Swisscom achieves scalable multilingual campaign optimization with RevJet
Swisscom
Mathias Hinz
Senior Online Performance Manager
Swisscom achieves 24-hour issue detection and improved customer satisfaction with SAS Text Analytics
Swisscom
Albert Labermeier
Senior Marketing Analyst
Swisscom achieves multimillion-dollar API revenue growth and cloud-first modernization with Google Cloud Platform
Swisscom
John de Keijzer
Head of Enterprise Architecture
Swisscom achieves faster, business-aligned insights with Tableau Software
Swisscom
David Wyder
Senior Business Intelligence Consultant
Swisscom achieves a scalable, secure Application Cloud PaaS for microservices with MongoDB Enterprise Advanced
Swisscom
Marco Hochstrasser
Head of Cloud Platform Development
Swisscom achieves unified omnichannel customer experiences and rapid innovation with Elastic Path Commerce
Swisscom
Sven Friedli
Head of Architecture Management & Technology Transformation
Swisscom - Customer Case Study
Swisscom continuously launches innovative services with compelling customer experiences
Swisscom
Bram van der Zwet
Head of Technical Strategy
Swisscom achieves 40% uplift through testing with Adobe Target
Swisscom
Nicolas Mériel
Senior Digital Strategist
Swisscom boosts test returns and automates personalization with Adobe Target
Swisscom
Nicolas Mériel
Senior Digital Strategist
Swisscom achieves scalable, enterprise-class SAP cloud backup and disaster recovery with Bacula Systems
Swisscom
Stefan Dunsch
Swisscom
Swisscom achieves 50% conversion uplift and clear ROI in 6 weeks with Zoovu digital assistants
Swisscom
Nicolas Mériel
Senior Digital Strategist
Swisscom achieves centralized, scalable and cost-saving enterprise backup across complex networks with Bacula Systems
Swisscom
Yvan Broccard
Application Engineer, Security Operation & Engineering
Swisscom improves UC customer experience with IR Prognosis
Swisscom
Burkhard Merten
ICT Business Architect Infrastructure and Service Event-Management
Swisscom fuels innovation and accelerates time-to-market with VMware vRealize Suite
Swisscom
Marco Hochstrasser
Head of Cloud Platform Development
Swisscom achieves lower costs and unified converged services with Metaswitch
Swisscom Gives TV Viewers Something New to Watch
Swisscom
Simon Berg
Agile Program Manager, IPTV Engineering
Swisscom Delivers Superior IT Services with Automic Automation
Swisscom
Mustafa Yurtbil
Head of Job Scheduling and Process Automation Service
Swisscom achieves ~3,000 hours/year operational savings and automated IT management with Ansible
Swisscom
Bojan Nikolic
Head of IT Service Delivery
Swisscom achieves faster field service collaboration with Microsoft Corporation Office 365 and Teams
Swisscom
Urs Fuhrimann
Project Manager, Transformational Development Team
Swisscom achieves faster personalization and higher test returns with Adobe Target and Adobe Sensei
Swisscom
Nicolas Mériel
Senior Digital Strategist
Swisscom achieves personalized digital experiences and 40% uplift with Adobe Experience Cloud
Swisscom
Nicolas Mériel
Senior Digital Strategist
Swisscom accelerates adoption of modern work with Microsoft 365
Swisscom
Remo Michel
Lead Architect
Swisscom achieves streamlined project management and increased team productivity with Quickbase
Swisscom
Kathy Herrmann
Director of Project Management
Swisscom cuts operations costs and slashes system rollout time with Puppet Enterprise
Swisscom
Roman Frei
System Engineer
Swisscom achieves a secure Android-based multi-screen TV platform with Verimatrix VCAS
Swisscom
Volker Dietzel
Head of TV Development & Technology
Swisscom achieves automated, privacy-compliant photo organization in myCloud with Imagga
Swisscom
Andreas Breitenmoser
Project Manager
SAFe Helps Swisscom Deliver Industry-Leading IPTV to Market in Half the Time
Swisscom
Simon Berg
Agile Program Manager, IPTV Engineering
Developing a mobile portal with value-added services for Swisscom Mobile
Swisscom
Markus Witschi
Operations Manager for SMEs
Swisscom achieves complete firewall visibility and halved policy-change time with Tufin SecureTrack (Tufin)
Swisscom
Michel Müller
Senior Network Security Engineer
Shaping the Future of Enterprise Video
Swisscom achieves rapid crisis response and improved customer sentiment with Khoros Care
Swisscom
Joel Viotti
Social Media Manager
Swisscom - Customer Case Study
Swisscom achieves CHF 3M/year productivity savings and an open‑book, collaborative culture with Starmind
Swisscom
Stefan Nünlist
Head of Group Communications & Responsibility
Swisscom achieves faster time-to-market and reduced development costs with VMware Tanzu Kubernetes Grid
Swisscom
Olivier Fournier
Senior DevOps Engineer
Swisscom - Customer Case Study
Swisscom achieves omnichannel document creation and faster billing with Compart
Swisscom
Philip Achermann
Tribe Chief Billing
Swisscom - Customer Case Study
Swisscom’s prepaid billing system a case of successful project and solid partnership
Swisscom
John Bonne
Head of Prepaid & Online Charging Department
Swisscom modernizes its monolith with Cloud Foundry
Swisscom
Roman Bachmann
Swisscom
Swisscom achieves growth and customer engagement with Oracle Digital Experience for Communications
Swisscom
Alexander Mohri
Head of Infrastructure Products and Sales B2B
Swisscom doubles opt-in conversions and automates B2B campaigns with Oracle Eloqua Marketing Automation
Swisscom
Simon Kaufmann
Marketing Automation Manager
Swisscom achieves multilingual voice assistant innovation and market leadership with Microsoft Azure
Swisscom
Sevgi Gezici
Senior Communication Consultant
Swisscom achieves 90% service support automation with arago GmbH's HIRO
Swisscom
Berthold Kaib
Senior Vice President
Tableau helps Swisscom sustain its position as Switzerland’s market-leading ICT provider
Swisscom
Pradeep Fernando
VP Product Management, Data, Analytics & AI
Swisscom achieves confidential direct surveys and benchmarking with Decentriq
Swisscom
Sophie Bayley
Trend Analyst & Innovation Consultant
Swisscom achieves 60% data-centre space savings and 80% lower latency with Dell Technologies PowerMax
Swisscom
Sandra Rodel
Team Leader of SAN Storage
Swisscom achieves end-to-end omnichannel visibility and faster issue resolution with AppDynamics
Swisscom
Guido de Simone
Senior Project Manager/Lean Agile Leader
Swisscom achieves clear, consistent multilingual technical documentation with Lionbridge's online glossary
Swisscom
Markus Häni
Training Manager
Swisscom achieves a consistent global brand voice with Lionbridge's centralized multilingual glossary
Swisscom
Andreas Affentranger
Senior Brand Manager
Swisscom achieves 24/7 rapid multilingual COVID-19 crisis communications with Lionbridge
Swisscom
Andrea Tröhler
Media Relations
Swisscom drives higher conversion rates and lower cost per conversion with TikTok for Business
Swisscom raises Gen Z and Millennial brand awareness with TikTok for Business
Swisscom boosts online store appointments with Google Cloud Platform
Swisscom
Rolf Jeker
Senior Solutions Designer
Swisscom Dialing up an innovative store locator solution with Google Maps Platform
Swisscom
Rolf Jeker
Senior Solutions Designer
Swisscom achieves secure, consistent, and timely annual report translations with Lionbridge
Swisscom
Stefan Zahler
Head of Group Accounting
Swisscom achieves more efficient vulnerability management with Flashpoint VulnDB
Swisscom
Stéphane Grundschober
Vulnerability Manager
Swisscom takes control of sustainability data with Sweep
Swisscom
Res Witschi
Delegate for Sustainable Digitalization
Swisscom enables compliant crypto transactions with Apiax
Swisscom achieves rapid company-wide cyber upskilling and stronger resilience with Immersive Labs
Swisscom
Marcus Beyer
Security Awareness Officer
Swisscom IT Services AG achieves major time savings with Docusnap
Swisscom
Rüdiger Ruttkowski
ICT Architect
Swisscom achieves streamlined corporate newsroom planning with Desk-Net
Swisscom
Michèle Westhues
Digital Experience Manager
Swisscom achieves 38% more conversions with Nexoya’s AI campaign optimization
Swisscom
Emanuel Schwarz
Marketing Communication Manager
Swisscom achieves faster planning and reporting with IBM Planning Analytics
Swisscom
Jan Frey
Product Owner TM1
Swisscom Reduces Costs and Improves Service by Automating Customer Onboarding and Subscription Management
Swisscom
Rolf Hausammann
Head of IAM
Swisscom achieves faster IPTV delivery and 564,000 subscribers with Broadcom Rally and SAFe
Swisscom
Ahmad Alayan
IPTV Core Team Lead
Swisscom achieves faster customer onboarding with Broadcom Automic Automation
Swisscom
Mustafa Yurtbil
Head of Job Scheduling and Process Automation Service
Swisscom achieves 564,000 IPTV subscribers in 16 months with Broadcom Rally and SAFe
Swisscom
Simon Berg
Agile Program Manager, IPTV Engineering
Swisscom Builds Skills to Accelerate Cloud Adoption and Employee Collaboration
Swisscom
Andrea Sassara
Cloud Mastery Lead
Swisscom achieves data-centric protection against cyber-attacks with OpenText SecureData
Swisscom
Klaus Brand
Product Manager
Swisscom achieves major growth and a +18-point NPS with Teneo Conversational IVR
Swisscom
Christoph Aeschlimann
Chief Executive Officer
Swisscom increases customer satisfaction and NPS with Media Distillery
Swisscom
Philipp Wuethrich
Head of TV and Smart Products Backend Software Development
Swisscom improves customer query classification with TensorFlow
Swisscom
Athanasios Giannakopoulos
Swisscom
Swisscom - Customer Case Study
Swisscom
Stephan Massalt
Vice President Cloud Labs
Swisscom boosts phishing resilience with Hoxhunt
Swisscom
Marcus Beyer
Security Awareness Training Officer
Swisscom achieves a 360-degree customer service view with Pentaho
Swisscom achieves 10x productivity and faster network rollout with Camunda
Swisscom
Roman Bigler
DevOps Engineer
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