Case Studies

Showing 109 Success Stories about Software and Services used by Swisscom

Swisscom launches cloud storage, backup and collaboration services for businesses with CTERA Networks' cloud storage platform

Enabling a New Connected World with Relationship Monetization

Swisscom boosts self-service adoption, speeds delivery and cuts costs with Adobe Experience Manager and Adobe Analytics

Swisscom achieves faster product launches and lower survey costs with Survey Analytics

Swisscom achieves secure, centrally managed web protection for 7,000 Swiss schools with Zscaler's Direct-to-Cloud Network

Swisscom Changing Business DNA Through Digital Transformation

Swisscom achieves near-100% availability and robust, threat-free email services with Proofpoint

Swisscom Goes from 400VMS to 20VMs with Docker

Swisscom achieves 75% faster customer onboarding and end-to-end IT visibility with Automic ONE Automation

Swisscom achieves 5x faster order processing and full process transparency with Scheer E2E AG's E2E BRIDGE

Swisscom achieves scalable, cost-effective third-generation cloud services with Dell EMC ScaleIO

Swisscom achieves near-instant service delivery and 90% automation with Hewlett Packard Enterprise

Switzerland’s Largest Telecom Provider Turned It's Brand Inside Out

Swisscom achieves simplified repair management and customer tracking with NTS Retail's NTSwincash RepairManager

Swisscom achieves 50% faster stocktakes and eco-friendly digital receipts with NTS Retail's mobile solutions

Swisscom achieves lower TCO and faster time-to-market with TIBCO Software

Swisscom achieves a 125,000-hour annual workload reduction and boosts customer service productivity with Genesys

Swisscom achieves up to 50% fewer process steps and paperless, real-time B2B transactions with Software AG’s Digital Business Platform

Swisscom achieves process transparency and slashed order throughput times with Software AG's ARIS PPM

Swisscom (Switzerland’s leading telecom) achieves secure, scalable Internet access for 5,600+ schools with F5 Networks

Swisscom - Customer Case Study

Swisscom - Customer Case Study

Swisscom - Customer Case Study

Swisscom achieves 50% reduction in processing times and paperless point-of-sale contract signing with OpenText PowerDocs

Swisscom achieves a single, agile data warehouse and near-real-time reporting with SAP HANA

Swisscom: Creating a Central, Agile Data Warehouse to Speed Up Processes and Better Serve the Business

Swisscom achieves seamless live-TV switching and tri-lingual digital signage across 90 stores in 2 months with YCD Multimedia

Swisscom achieves faster time-to-market and greater flexibility with the AppDirect Cloud Service Commerce Platform

Swisscom - Customer Case Study

Swisscom From Telco to Digital Business

Swisscom achieves 99% time savings in Hiera data generation with Puppet (Hieragen/Stackgear)

Swisscom achieves great customer experience and contact-center reliability with Empirix Testing and Monitoring Solutions

Swisscom achieves faster, error-free mobile onboarding with Anyline

An Industry Leader Accelerates into the Future

Swisscom achieves 24-hour issue detection and improved customer satisfaction with SAS Text Analytics

Swisscom achieves multimillion-dollar API revenue growth and cloud-first modernization with Google Cloud Platform

Swisscom achieves faster, business-aligned insights with Tableau Software

Swisscom achieves a scalable, secure Application Cloud PaaS for microservices with MongoDB Enterprise Advanced

Swisscom achieves unified omnichannel customer experiences and rapid innovation with Elastic Path Commerce

Swisscom - Customer Case Study

Swisscom continuously launches innovative services with compelling customer experiences

Swisscom achieves 40% uplift through testing with Adobe Target

Swisscom boosts test returns and automates personalization with Adobe Target

Swisscom achieves scalable, enterprise-class SAP cloud backup and disaster recovery with Bacula Systems

Swisscom achieves 50% conversion uplift and clear ROI in 6 weeks with Zoovu digital assistants

Swisscom achieves centralized, scalable and cost-saving enterprise backup across complex networks with Bacula Systems

Swisscom - Customer Case Study

Swisscom fuels innovation and accelerates time-to-market with VMware vRealize Suite

Swisscom - Customer Case Study

Swisscom Gives TV Viewers Something New to Watch

Swisscom Delivers Superior IT Services with Automic Automation

Swisscom achieves ~3,000 hours/year operational savings and automated IT management with Ansible

Collaboration and knowledge-sharing in the cloud bring Swisscom's field technicians closer together

Swisscom achieves faster personalization and higher test returns with Adobe Target and Adobe Sensei

Swisscom offers tailor-made online experiences for its customers with Adobe Experience Cloud

People-centric approach accelerates adoption of new ways of working for Swiss company

Swisscom achieves streamlined project management and increased team productivity with Quickbase

Swisscom cuts operations costs and slashes system rollout time with Puppet Enterprise

Swisscom achieves a secure Android-based multi-screen TV platform with Verimatrix VCAS

Swisscom achieves automated, privacy-compliant photo organization in myCloud with Imagga

SAFe Helps Swisscom Deliver Industry-Leading IPTV to Market in Half the Time

Developing a mobile portal with value-added services for Swisscom Mobile

Swisscom achieves complete firewall visibility and halved policy-change time with Tufin SecureTrack (Tufin)

Shaping the Future of Enterprise Video

Swisscom achieves rapid crisis response and improved customer sentiment with Khoros Care

Swisscom - Customer Case Study

Swisscom achieves CHF 3M/year productivity savings and an open‑book, collaborative culture with Starmind

Swisscom achieves faster time-to-market and reduced development costs with VMware Tanzu Kubernetes Grid

Swisscom - Customer Case Study

Swisscom - Customer Case Study

Swisscom - Customer Case Study

Swisscom’s prepaid billing system a case of successful project and solid partnership

How Swisscom Consumes Its Own Cloud with Help from Cloud Foundry

Swisscom achieves growth and customer engagement with Oracle Digital Experience for Communications

Swisscom doubles opt-in conversions and automates B2B campaigns with Oracle Eloqua Marketing Automation

Swisscom uses Azure to drive innovation, market leadership with multilingual voice assistant

Swisscom - Customer Case Study

Tableau helps Swisscom sustain its position as Switzerland’s market-leading ICT provider

Swisscom partners with Decentriq to create confidential surveys

Swisscom achieves 60% data-centre space savings and 80% lower latency with Dell Technologies PowerMax

Swisscom achieves end-to-end omnichannel visibility and faster issue resolution with AppDynamics

Swisscom achieves clear, consistent multilingual technical documentation with Lionbridge's online glossary

Swisscom achieves a consistent global brand voice with Lionbridge's centralized multilingual glossary

Swisscom achieves 24/7 rapid multilingual COVID-19 crisis communications with Lionbridge

Swisscom - Customer Case Study

Raising brand awareness with Gen Z and Millennials and introducing a new communication strategy to a younger audience

Swisscom Dialing up an innovative store locator solution with Google Maps Platform

Swisscom Dialing up an innovative store locator solution with Google Maps Platform

Swisscom achieves secure, consistent, and timely annual report translations with Lionbridge

Swisscom Frees Up Limited Resources With Better Data

Swisscom takes control of its sustainability data using Sweep's automated data collection and collaborative features

Swisscom - Customer Case Study

Swisscom achieves rapid company-wide cyber upskilling and stronger resilience with Immersive Labs

Swisscom - Customer Case Study

How Swisscom improved its integrated communications strategy by planning with Desk-Net

38% more conversions for a multi-channel campaign with the help of Nexoya’s AI algorithms

Swisscom drastically slashes planning and reporting times

Swisscom Reduces Costs and Improves Service by Automating Customer Onboarding and Subscription Management

Swisscom Deliver Innovative, Cloud-based, Digital TV Services with Nolio Release Automation

Swisscom Delivers Superior IT Services with Automic® Automation

Swisscom Gives TV Viewers Something New to Watch

Swisscom Builds Skills to Accelerate Cloud Adoption and Employee Collaboration

Voltage-driven data encryption-as-a-service protects 10 million sensitive customer records in a complex environment

Swisscom achieves major growth and a +18-point NPS with Teneo Conversational IVR

Swisscom Drives NPS Increase With Premium Ad-Skipping Feature

How Swisscom’s Custom-Built TensorFlow Model Improved Business Operations by Classifying Text

Swisscom - Customer Case Study

How Swisscom Used Hoxhunt to Help Employees Discover Their Possibilities to Prevent Phishing

Swisscom Strengthens Customer Service with a 360-Degree View

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