Amtrak Automates Management of Speech Applications with Empirix
Amtrak
Rob Early
lead IVR engineer

Empirix is the recognized leader in end-to-end network performance visibility with the unique ability to analyze customer behaviors by application in real time. Emprix helps service providers, mobile operators, contact centers and businesses master complexities and optimize business processes to reduce operational costs, maximize customer retention and grow top-line revenue. Through testing, monitoring, analytics and intelligence, Empirix helps companies around the world realize the full value of their technology investments. Empirix is creating a comprehensive portfolio of end-to-end network service assurance solutions that will offer customers an integrated performance management solution in an otherwise fragmented market.
Showing 8 Empirix Customer Success Stories
Amtrak
Rob Early
lead IVR engineer
Angel.com
Prakash Durgani
Vice President of Engineering and Opera2ons
Fortis Bank
Arjan Zwanenburg
Manager, Application services, Retail
Impact Telecom
Bob Beaty
President and CEO
Manx Telecom
Mike Loundes
Technology and Customer Services, Director
Marks & Spencer Money
Phil Hilton
Solution Delivery Manager
Swisscom
Karl Gschwend
customer interaction management
T-Mobile
Andreas Watermann
Head of VMS & IVR Integration
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