Case Study: Swisscom achieves faster customer onboarding with Broadcom Automic Automation

Swisscom Delivers Superior IT Services with Automic® Automation

Swisscom, a major telecommunications company, faced constraints on its growth due to the extensive use of manual scripting to manage job processing for its diverse IT customers. Seeking to reduce this strain and gain better visibility into its end-to-end production environment, Swisscom selected Broadcom's Automic Automation for its reliable core scheduler and its certified integration with the Avaloq banking application.

By implementing Broadcom's Automic Automation, Swisscom unified its automation platform, gaining end-to-end process control and the ability to use standardized templates for new customers. This solution drastically reduced the time to onboard new clients from 6-8 months down to 2-3 months. The partnership with Broadcom also enabled Swisscom to offer a combined one-stop solution in the Swiss marketplace, attracting new customers like AMAG Automobil und Motoren AG.

Swisscom

Mustafa Yurtbil

Head of Job Scheduling and Process Automation Service