Teneo B2B Case Studies & Customer Successes

Teneo AI is publicly traded on Nasdaq First North. Teneo is at the forefront of Generative AI and Large Language Models (LLM) technology, including GPT, which allows them to deliver superior customer service solutions. Their mission is to revolutionize the IVR experience, replacing outdated keypad navigation with intuitive, AI-powered conversations.

Circle K achieves scalable, multilingual conversational AI and 24/7 customer support with Teneo

Circle K

Michael Lindbäck

Senior Director CCC & Business Enablement

CSG (Global Top‑5 Tech Company) achieves $39M projected ROI with Teneo Conversational IVR

CSG

Magnificent 7 Global Technology Company Achieves $22M Monthly ROI

Global Technology Company

HelloFresh achieves major customer satisfaction gains and lower support costs with Teneo Conversational AI

HelloFresh

Leading Global Healthcare Organization achieves $6M savings and transforms call-center performance with Teneo Conversational IVR

Leading Global Healthcare Organization

How Medtronic modernized patient and clinician experiences across voice and digital channels with Teneo—evolving from early deterministic virtual assistants to secure, compliant agentic AI

Medtronic

Škoda Auto achieves 400% increase in test-drive bookings and doubles customer requests with Teneo

Škoda Auto

Veronika Marečková

Business Lead

Swisscom achieves major growth and a +18-point NPS with Teneo Conversational IVR

Swisscom

Christoph Aeschlimann

Chief Executive Officer

Telefónica Germany achieves industry-leading contact center customer experience with Teneo Conversational IVR

Telefonica Germany

Daryl Ward

Head of Technology - Mass Market - Cust. Service

No matching case studies

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