Case Study: Swisscom achieves lower TCO and faster time-to-market with TIBCO Software

Swisscom Integrates to Compete and Transform

Swisscom, Switzerland’s leading telecom provider, faced intense competitive pressure from local operators and over‑the‑top (OTT) entrants while undergoing a large IT-platform consolidation and rapid digital transformation. The company needed to integrate disparate technologies, processes and teams to avoid slower product creation, higher costs and delayed time to market.

In 2010 Swisscom standardized on TIBCO’s integration platform (ActiveMatrix BusinessWorks and TIBCO Enterprise Message Service), with TIBCO Professional Services support, to build a reusable, scalable integration backbone. The solution links 120+ applications via 650+ integrations (200+ components and ~85,000 data mappings), handles about 145 million monthly calls, and has delivered lower TCO, faster time to market, higher quality, strong scalability, and measurable revenue, profitability and cost savings while improving cross‑team cohesion for digital business.

Swisscom

Luciano Aprile

Head of Enterprise Application Integration Development