IR Prognosis B2B Case Studies & Customer Successes

IR is built for enterprises and service providers, providing the necessary tools to monitor, troubleshoot, and optimize critical systems. Every second, millions of critical systems and networks keep the world ticking. And every second, thousands of teams work tirelessly to maintain order. IR’s purpose is to create clarity and insight in a world of connected devices, making the world a smarter, easier place to live and work. Since starting in 1988, IR has been an industry pioneer, delivering innovative solutions in predictive and prescriptive analytics as well as advances in automation, allowing IT to stop a problem even before it happens.

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IR Prognosis B2B Case Studies & Customer Successes

Case Studies

Black Friday.Com achieves 100% contact center uptime with IR Prognosis

BT achieves cloud UC visibility and aligned dashboards with IR Prognosis

Cabcharge achieves better payment switch performance with IR Prognosis

CDW improves real-time voice user experience visibility with IR Prognosis

Cegedim achieves smoother, high-availability communications with IR Prognosis

Client Services, Inc. protects client relationships with IR Prognosis

Computer Services, Inc. improves payment processing efficiency with IR Prognosis

a major U.S. bank achieves single-pane-of-glass contact center visibility with IR Prognosis

Corporate Information and Computing Services achieves faster voice network insight and reduced overhead with IR Prognosis

European Bank achieves proactive payment availability with IR Prognosis

Fifth Third Processing Solutions gains real-time transaction insight with IR Prognosis

Handicall improves voice quality and speeds issue resolution with IR Prognosis

HCL achieves faster management and clearer visibility in a global multi-vendor UC environment with IR Prognosis

IP Integration Ltd. improves call quality and efficiency with IR Prognosis

IT Services Hungary improves real-time performance management with IR Prognosis

Mindray achieves proactive employee portal performance management with IR Prognosis

NSC Global achieves better voice quality and operational savings with IR Prognosis

Snohomish County Public Utility District ensures reliable customer contact with IR Testing Solutions

Rabobank achieves 24/7 transaction monitoring with IR Prognosis

ROSEN improves Skype for Business user experience with IR Prognosis

Southern Company achieves confident system deployment with IR Prognosis

Strategic Payments Services achieves higher uptime and faster issue resolution with IR Prognosis

Swisscom improves UC customer experience with IR Prognosis

Telindus achieves automated UC health checks and faster troubleshooting with IR Prognosis

Wipro achieves global voice quality management with IR Prognosis

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Protolabs

Canny

Optilead