Case Study: Cabcharge achieves better payment switch performance with IR Prognosis

Cabcharge - Customer Case Study

Cabcharge, an Australian payments and financial services provider for the taxi industry, needed greater visibility into its Postilion platform to ensure high performance and effectively manage its upgraded payment system. They partnered with IR Prognosis to implement its monitoring and alerting solution to help prevent outages and manage issues efficiently.

IR Prognosis provided a single management view with real-time dashboards for immediate visibility into transaction performance, timeouts, and failures across the entire Postilion environment. This specialized monitoring covered the platform, application components, and all payment transactions, enabling Cabcharge to deliver a seamless experience for drivers and passengers and make ongoing improvements to their system.

Cabcharge

Andrew Skelton

Cheif Executive Officer