Case Study: IT Services Hungary improves real-time performance management with IR Prognosis

IT Services Hungary - Customer Case Study

IT Services Hungary, a provider for Hungary's official telecommunications carrier, faced the challenge of managing complex custom applications running on NonStop systems. They needed real-time performance monitoring to replace their previous disparate set of stand-alone tools, which created inefficient information silos. To address this, they turned to vendor IR Prognosis and implemented its IT infrastructure monitoring solution.

The Prognosis solution from IR provided a unified view, bringing diverse information sources together with real-time, customizable alerts. This enabled IT Services Hungary to predict and react to problems faster, significantly reducing outage lengths and associated financial penalties. The implementation of IR Prognosis resulted in reduced operating costs, improved efficiency in meeting service level agreements, and delivered value from the first day of its easy deployment.

IT Services Hungary

Csaba Ersek

Operations Manager