Case Study: Mindray achieves proactive employee portal performance management with IR Prognosis

Mindray - Customer Case Study

Mindray, China's largest medical equipment manufacturer, faced challenges supporting the performance of its critical global employee portal. Their existing tools could not provide deep insight into where performance issues originated across the portal's complex, multi-layered architecture. The company engaged IR Prognosis to gain the ability to monitor the actual user experience by application, location, and individual user.

IR Prognosis implemented a solution that correlated infrastructure performance data across all architectural layers, from web servers to databases, and by user sessions. This gave Mindray real-time, actionable insights to proactively manage performance. The team used Prognosis reports to identify and optimize the worst-performing applications and transactions, eliminating major performance complaints without significant new hardware expenditure. IR Prognosis enabled Mindray to transform its portal into a strategically reliable platform supporting mission-critical business processes globally.

MindRay

Henry Wu

Cheif Information Officer