Case Study: Swisscom boosts phishing resilience with Hoxhunt

How Swisscom Used Hoxhunt to Help Employees Discover Their Possibilities to Prevent Phishing

Swisscom, Switzerland’s leading telecommunications provider, needed a better way to engage employees in security awareness and build measurable resilience against phishing attacks while meeting strict data privacy and compliance requirements across Switzerland and the DACH region. To address this, Swisscom turned to Hoxhunt’s adaptive phishing training platform.

With Hoxhunt’s gamified, AI-powered phishing simulations and reporting tools, Swisscom increased employee report-button usage to 85% and reduced phishing simulation fail rates from 15% to below 2%. Hoxhunt also enabled rapid onboarding in under a month, supported flexible anonymization and compliance controls, and helped Swisscom create a stronger, more positive security culture with far less administrative effort.

Swisscom

Marcus Beyer

Security Awareness Training Officer