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Visit WebsiteALDO Putting its best foot forward for consumers with a unified e-commerce system
ALDO
Gregoire Baret
Vice President, Digital Product and Experience
SAP Commerce Cloud
SAP Commerce Cloud drives digital transformation enabling you to become an omnichannel business, delivering contextual customer experiences and unifying customer processes. Next-generation CRM is not about automation and efficiency, it is about intelligent engagement and effectiveness. It’s about creating a series of moments which feel genuine and engender trust. Ultimately, it puts people at the center.
Case Studies
Showing 110 SAP Commerce Cloud Customer Success Stories
Arauco Enabling Sustainable Growth with a Modern Customer Experience
Arauco
Diego Tuleski
Director of IT
How Arrow Electronics is creating a unified customer experience with context-driven services from the SAP Commerce Cloud solution
Arrow Electronics
Afroze Ahamad Madhar Sahib
Development Manager – Commerce
ARYZTA Creating a Robust Digital Foundation to Support E-Commerce Innovation and Business Growth
Aryzta Food Solutions
Riccardo Zisa
Digital Lead
AVL List Integrated Online Shop Simplifies Logistics and Shortens Delivery Times
AVL List
Thomas Huettner
Global Portfolio Manager Part Management Solutions
Ballance Delivering Value for Farmers Through Innovation and Technology
Ballance Agri-Nutrients
David Healy
Chief Digital Office
Beiersdorf Reaching out to worldwide markets through the rapid rollout of online shops
Beiersdorf
Thorsten Philipowski
IT Product Owner E-Commerce
Bell Flight Creating a One-Stop Digital Experience to Help Customers Efficiently Manage Their Fleets
Bell Flight
Sobha Mulukutla
IT Director and Business Partner
How BITZER is developing a customer-centric experience through digital transformation with SAP solutions
Bitzer
Christian Stenzel
Director of Organization and IT
Bose Corporation - Customer Case Study
Bose Corporation
Nils Oud
Manager of Business Systems
How Can a Global Manufacturer Apply Risk-Prevention Processes and Improve Employee Safety
Bourns
Sachin Kakade
Chief Executive Officer
Breakthru Beverage Fulfilling customers’ thirst with self-service and personalized strategic selling
Breakthru Beverage
Mike Boswell
Vice President, Digital and E-Commerce
Brisa Building new, customer-centric models in a streamlined e-commerce system
Brisa
İlker Şahin
IT Director
BSH and Smartzer improve online purchasing experience through an interactive live shopping platform
BSH Home Appliances
Aysenur Evcil
Head of Global D2C
Bumble Bee Reveals the Journey of Its Fish From Sea to Store
Bumble Bee Foods
Tony Costa
Senior Vice President
How Carestream is able to better serve customers and meet key business goals using the SAP Service Cloud and SAP Commerce Cloud solutions
Carestream
Kammy Westphal
IT Manager
Carhartt Exceeding the expectations of a growing consumer base on a new e-commerce experience
Carhartt
Donavan Marchywka
Director, Digital Solutions
Casey’s - Customer Case Study
Casey’s
Art Sebastian
VP of Digital Experience
How Can Communities Revolutionize Citizen Engagementin the Cloud
Christchurch City Council
Dana Burnett
My Council Program Manager
How Can the First Global Marketplace for Hospitality Offer More Personal Customer Service
DAIMANI
Max Müller
Chief Executive Officer
DAIMANI Disrupting the World of VIP Hospitality with a Digital Marketplace
DAIMANI
Max Müller
Chief Executive Officer
Delivering a digital platform to significantly improve customer experience and maximise efficiency
Device Technologies
Michelle Stewart
General Manager
DKSH Increasing revenue and engaging customers in a specialized market by digitalizing sales
DKSH
Florian Brunet
Associate Director
Döhler Using Intelligent Technology to Make Food – And Life – More Flavorful
Döhler
Harald Muley
Head of Corporate Functions IT
Eczacıbaşı Realizing Its Vision for a Connected and Agile Enterprise in the Cloud
Eczacibasi
Alp Güldür
IT Director and Digital Leader
Delivering Digital Energy Services to Utilities by Creating an SAP-Certified Solution Built on SAP® Business Technology Platform
energyOS
Stephen Kubicki
Chief Executive Officer
How Epson is Making the Customer Experience Easy
Epson
Michael Wang
CIO & Vice President, Digital Innovation
Transforming the patient journey with digital solutions on a modern monetization platform
F. Hoffmann-La Roche
Moritz Hartmann
Global Head of Roche Information Solutions
FC Bayern München AG - Customer Case Study
FC Bayern München AG
Michael Fichtner
Chief Information Officer
Productivity is going through the roof with SAP Business One
FlashCo
Matt Froehlich
Supply Chain Director
Flexi Meeting high demand confidently with a modern e-commerce platform
Flexi
Francisco Castro
E-Commerce Director
Franke Home Solutions Providing efficient online purchasing experiences for resellers
Franke
Anton Lütte
Head of Technical Architecture and Operations
How Can Online Beverage Sales Drive Growth and Improve One on One Customer Experience
Frucor Suntory
Fernando Battaglia
Value Stream Manager
Galp Creating New Sources of Client Value Through Unified, Customer-Centric Operations
Galp
Catarina Ceitil
Head of ERP Transformation Program
GEA Group Aktiengesellschaft - Customer Case Study
GEA Group Aktiengesellschaft
How to drive talent growth and business performance
Hatch Ltd.
Eric Murakami
Global Director of HR Operations and Technology
Hisense Group Co - Customer Case Study
Hisense Group Co
A Unicorn Leverages Integrated ERP Technology in the Cloud to Revitalize a Fabled Brand
HMD Global
Jussi Sorvali
Chief Information Officer
HOFMANNs Refining culinary experiences and growing revenue with enhanced customer insights
HOFMANNs
Dennis Gmeiner
Chief Executive Officer
HORSCH - Customer Case Study
HORSCH
Günter Weinmann
Director Service & Parts
Innovasport Creating a strategic game plan focused on the customer fitness journey
Innovasport
Gustavo Gutiérrez
Chief Technology Officer
Invacare Elevating the Buyer Experience for People with Special Needs
Invacare
Angela Goodwin
Chief Information Officer
Invacare Transforming e-commerce platforms to meet evolving customer expectations
Invacare
Angela Goodwin
Chief Information Officer
Kodak Living up to a legacy of innovation with a new e-commerce experience
Kodak
Jim Continenza
Chief Executive Officer
Koelnmesse Taking Control of Leads and Opportunities Globally and Identifying New Business Models
Koelnmesse
Stefan Kranefeld
Vice President of Sales
LK Bennett Styling a digital B2C commerce experience that’s a beautiful fit for a luxury fashion brand
L.K. Bennett
Zoe Donovan
Digital Director
Liberty Latin America Providing a Unified E-Commerce Experience That Meets Unique Regional Needs
Liberty Latin America
Ed Sherwood-Smith Liberty Latin America Ltd
Senior Director, Digital Platform Delivery
LIDS Sports Group - Customer Case Study
Lids Sports Group
Jeff Pearson
Marketing and E-Commerce, Marketing and E-Commerce
How Does a Family-Run Company Enhance and Streamline the Customer Experience
Maiburg
Maarten Maiburg
E-Commerce Manager
MAPAL Futureproofing Global Sales With an AI-Powered Discovery Platform Powered by Zoovu
MAPAL
Dennis Winter MAPAL
Team Leader (IT) Business
Maui Jim Aloha to better customer experiences with SAP Commerce Cloud
Maui Jim
Jim Ferolo
Vice President Chief Information Officer
Maxim Integrated Driving Digital Teams to Enable Increased Global Sales Growth
Maxim Integrated
Gaja Nagarajan
Executive Director, Cloud & Enterprise Applications
How Do Deeper Customer Insights Drive a Better Buying Experienceand Boost Revenue
Maxim Integrated
Bimal Tripathi
Executive Director IT
How Does a Manufacturer Expand Market Presence and Improve Responsiveness
MHE-Demag
Klaus Schilling
Regional Director, Sales & Markets
How Does Advanced Support Enable Quick User Adoption and Better Product Delivery
MindRay
Wang Lue
Application Development and Support Manager
Mitsubishi Fuso Engaging customers in innovative mobility solutions using e-commerce
Mitsubishi Fuso
Alexander James
Customer Services Product Management
Moen Transforming Customer Experiences with Next-Generation Cloud Technology
Moen
Tim Baker
Vice President of IT
Molton Brown - Customer Case Study
Molton Brown
Naresh Krishnamurthy
Senior Manager for Business Transformation
National Bureau for Revenue: Driving Taxation Efficiency, Transparency, and Innovation in Bahrain
National Bureau for Revenue
Adel Alqallaf
Director Tax Information
Finding that special tool allows company to better manage extensive partner ecosystem
NetApp
Roland Wartenberg
Senior Director, Strategic Alliances
New England Biolabs Innovating and Adapting Faster to Changing Needs of Customers and Partners
New England Biolabs
Lennox Brown
Associate Director - Business Applications
New Era Cap Entering a New Era of E-Commerce with SAP Commerce Cloud in only 5 Months
New Era Cap
Lorenz Gan
Chief Information Officer
Restyling Digital Commerce for Sports, Fashion, and Street Wear Headwear Customers
New Era Cap
Bibin Mohan
Senior Solution Architect
Office Depot Meeting and Exceeding Customer Expectations with SAP Commerce Cloud
Office Depot
Roy Egas
Senior Product Owner eCommerce Delivery
Using SAP MaxAttention™ to Build a High-Performance Center of Excellence (CoE) and Digitally Transform with SAP S/4HANA®
OMV
Markus Berthold
Vice President of Corporate
Penti Delivering Fulfilling Customer Experiences with a Unified Commerce Strategy
Penti
Alper Harput
Chief Technology Officer
Pilz Preparing for the Future of Safer Automation Systems by Embracing Innovative Technology Today
Pilz
Thomas Pilz
Managing Director
Realizing Growth by Moving to Advanced Cloud ERP
Polyserve
Mostafa El-Gabaly
Chief Executive Officer
How Powell Electronics meets growing customer demand and business needs with SAP solutions
Powell
Scott Knote
Chief Information Officer
Taking Labor Relations to the Next Level with Sodales Solutions and SAP App Center
Puget Sound Energy
Chaim Nel
Senior SAP Project Manager
How Does an Innovative E-Commerce Platform SupportNext-Level Customer Experiences
Renault
Caio Nogueira
Digital and Innovation Head
Rheem Enhancing customer experiences with an integrated, cloud-based platform
Rheem
Bruce Kemmis
National Manager, Commercial and Service
How Does Drilling Through Legacy ProcessesEnrich Customer Experience
Robert Bosch GmbH
Sunny Mallavarapu
Project Manager for Digital Transformation, North American Group
Bosch Power Tools Accessories Simplifying Product Discovery with Zoovu
Robert Bosch GmbH
Ganna Lobachevska
Global Touchpoint Owner
How Can an Intuitive Omnichannel Solution Attract New Customers and Turn a Business from 9 to 5 to 24x7
Saint-Gobain
Paul Stamp
Director of Digital Marketing
How integrating SAP solutions has allowed Sansibar to unify its retail and hospitality operations
Sansibar
Herbert Seckler
Founder and Owner
SAP® Arena Focusing 100% on an Outstanding Visitor Experience
SAP Arena
Jens Reithmann
Managing Director of Operations
How using SAP Commerce Cloud and SAP Commerce Marketplace Management by Mirakl helped Satair to transform the B2B buying of aviation spare parts from an ordering process to a consumer-grade customer experience
Satair
Jannie Christiansen
Product Owner Satair Market
Transforming Product Traceability with Instant Batch-Level Visualization and Analysis
Schaeffler
Marco David
IT Consultant for Quality Management
How can a global organization meet complex safety reporting needs
Schindler Group
Frédéric Bertrand
Program Manager – Safety and Health
Taking Labor Relations to the Next Level with Sodales Solutions and SAP App Center
Schindler Group
Frédéric Bertrand
Program Manager – Safety and Health
Powering a Portfolio of Businesses on a Unified, Scalable Electronic Invoicing Framework
Seera
Sirmad Khan
Senior Manager Technology
How SIKO. KOUPELNY a.s implemented SAP Commerce Cloud solutions to improve system performance, lower costs, and increase efficiency
SIKO KOUPELNY
Miloslav Bašta
ICT Director
Singapore Changi Airport Extending world-class e-commerce to travelers everywhere
Singapore Changi Airport
Teo Chew Hoon
Group Senior Vice President, Airside Concessions
Sony Group’s Global Treasury Transformation
Sony
Takehiro Yagi
Sony
South Shore Building stronger customer relationships on better e-commerce experiences
South Shore
Claude Bernier
Vice President, IT
South Shore Furniture Gaining Customers by Improving Product Visibility and Consumer Recognition
South Shore
Marie-Pier Perron
Consumer Experience Digital Analyst
How E-Commerce Management Solution Streamlined Research and Buying Process at South Shore Furniture
South Shore
Tessco Redesigning the customer experience for a next-generation, wireless world
Tessco
Chad Hall
Software Product Manager
The Shilla Duty Free Increased Revenue and Customer Loyalty with SAP Commerc
The Shilla Duty Free
Hanjoon Do
Vice President, Online Division
thyssenkrupp Materials Services Transforming online sales and the company mindset
thyssenkrupp
Ilse Henne
Chief Transformation Officer
How SAP Commerce Cloud has been critical to Top Glove's ability to meet demand during the COVID-19 crisis
Top Glove
Ng Yong Lin
Director, Joint Management Committee
How Topcon streamlined processes and enabled greater data visibility across its entire go-to-market channel, helping it deliver a stellar customer experience
Topcon
Kris Cowles
Senior Vice President, Information Technology
How does a streamlined job description management process help to improve patient care
Tower Health
Tina Aquilini-Batten
HR Operations Manager
Toyota Motor Philippines Preparing for the digital revolution with a connected customer experience
Toyota Motor Europe
Lyna Garcia
Vice President
TSG Hoffenheim Igniting a spirit of innovation for success
TSG Hoffenheim
Denni Strich
Managing Director
How is Valora revolutionizing the shopping experience
Valora
Roberto Fedele
Chief Information Officer
How Is Cloud Technology Revolutionizing the Convenience Store Shopping Experience
Valora
Dirk Muehlhaeuser
Head of Retail IT
Versuni Exciting Customers and Driving Market Leadership Through an Innovative Global Transformation
Versuni
Henk de Jong
Chief Executive Officer
Vileda Enhancing customer experiences with data-driven sales and service processes
Vileda
Annika Glock
Global IT Manager CRM Processes
Energy and IT Services Giant Powers Up for a Future of Innovation
Vinci Energies
Dominique Tessaro
Chief Information Officer
Becoming an Intelligent Enterprise to Aid Compliance and Enhance Business Insights
VIS
Trausti Elísson
Development Manage
Transforming Campaign Data Reporting and Reducing Wasted Time
Vodafone
Emiliano Bozzi
Digital Marketing & Performance Data Analyst
Transforming Campaign Data Reporting and Reducing Wasted Time
Vodafone
Emiliano Bozzi
Digital Marketing & Performance Data Analyst
Building a Mobile-First User Experience for the Millennial Customer
VOO
Soufian Hadouch
Director IT Solution Delivery
How Wilson Tool supports long-term customer acquisition and loyalty by offering high-quality, customer-centric online support across the customer lifecycle
Wilson Tool International
Susan Erler
Product Manager-Punching Division & My Account
How SAP solutions have helped Yáneken create stellar online retail experiences that keep its customers happy and coming back
Yáneken
Sebastian Gebhardt
Sales Director
How Can a Multinational Media Service Provider Better Understand Its Customers’ Needs
Yell Limited
Mark England
Head of Technology Services
How Does a Local Business Directory Use Cloud Technology to Optimize Time with Customers
Yell Limited
Mark England
Head of Technology Services
How Yurun Group enhances the accuracy of sales and production planning with SAP Commerce Cloud
Yurun Group
Bao Yi
Project Director
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