Case Study: SIKO KOUPELNY achieves 110% increase in online transactions and 12% revenue growth with SAP Commerce Cloud

How SIKO. KOUPELNY a.s implemented SAP Commerce Cloud solutions to improve system performance, lower costs, and increase efficiency

SIKO KOUPELNY, a leading kitchen and bath retailer with 40 stores across the Czech and Slovak Republics and e‑commerce sites in France, the UK and Germany, needed to extend its on‑premise storefront to support omnichannel customer services and multistore e‑commerce. To improve customer experience, consolidate data, and enable faster innovation, the company migrated from its legacy solution to SAP Commerce Cloud.

Using SAP Commerce Cloud together with SAP Integration Suite’s Cloud Integration capability and Cloud Success Services support, SIKO KOUPELNY consolidated its channels, improved system performance, and enabled rapid integrations across cloud and on‑premise systems. The migration drove a 110% increase in online transactions and a 12% rise in turnover, helped rescue sales during COVID‑19 by shifting customers to SIKO web sites, and provided a scalable platform for expansion into new markets.

SIKO KOUPELNY

Miloslav Bašta

ICT Director