Case Study: Schaeffler achieves instant batch-level traceability and faster logistics analysis with SAP Commerce Cloud

Transforming Product Traceability with Instant Batch-Level Visualization and Analysis

Schaeffler, a global supplier to the automotive and industrial sectors, needed to trace individual batches and handling units across a complex, extended manufacturing and logistics network to speed quality investigations and optimize logistics. To gain instant, batch-level visualization and analysis, Schaeffler turned to SAP Commerce Cloud, implementing SAP Global Batch Traceability (SAP GBT) alongside SAP Extended Warehouse Management and SAP Services and Support.

Using SAP Commerce Cloud’s SAP GBT solution, Schaeffler now visualizes batch and handling-unit movements in seconds, cutting batch-trace times by more than three days to hours, onboarding 5,000+ users within six months, and completing the global rollout after 20 days of consultancy; the deployment recorded zero downtime and zero support tickets in the first six months. SAP Commerce Cloud’s implementation delivered clearer logistics visibility, faster location and quality analysis, and measurable operational efficiencies across Schaeffler’s global network.

Schaeffler

Marco David

IT Consultant for Quality Management