Case Study: Bourns achieves streamlined global incident management and enhanced employee safety with SAP Commerce Cloud

How Can a Global Manufacturer Apply Risk-Prevention Processes and Improve Employee Safety

Bourns, a global electronics manufacturer, faced slow, manual, and inconsistent incident- and risk-reporting processes across its sites and needed a multilingual, compliant way to standardize safety and incident management. To address this, Bourns adopted Sodales for Enterprise Health, Safety, and Employee Relations — an SAP endorsed app built on SAP Business Technology Platform and made available through SAP Commerce Cloud.

Sodales, deployed via SAP Commerce Cloud and SAP BTP, delivered prebuilt manufacturing content, guided workflows, and multilingual support (including Arabic, English, German, Hungarian, Mandarin/Cantonese, and Spanish), enabling Bourns to streamline global incident management, improve policy interpretation and collaboration, and enhance workplace safety and employee well‑being. The solution provided scalable, location‑specific compliance and faster onboarding of new sites, giving Bourns a more efficient, auditable process for tracking and reducing incidents.

Bourns

Sachin Kakade

Chief Executive Officer