Case Study: Polyserve achieves real-time operational visibility and faster financial close with SAP Commerce Cloud

Realizing Growth by Moving to Advanced Cloud ERP

Polyserve, an Egyptian fertilizer producer, needed to modernize its operations to create a single source of truth and gain real‑time data for better decision‑making. Facing limited control over spare parts, no formal maintenance planning, manual procure‑to‑pay processes and weak supplier management, Polyserve selected SAP Commerce Cloud and the SAP S/4HANA Cloud solution to digitalize and centralize its ERP and operations.

SAP Commerce Cloud implemented SAP S/4HANA Cloud across Polyserve to unify business processes, enable maintenance planning and MRP, and strengthen procurement and financial controls. The rollout (7 months to go‑live) delivered measurable gains: invoice submission time cut 60% (10→4 days), financial close shortened 25→7 days, unplanned maintenance fell from 90% to 15% (6x improvement), spare parts inventory down 10%, 33% decrease in unplanned spend, consolidation time reduced from 3 months to 10 days, purchase orders dropped from 500 to 90 per month, and an expected EGP 400K savings over three years — all achieved with SAP Commerce Cloud.

Polyserve

Mostafa El-Gabaly

Chief Executive Officer