Bizagi B2B Case Studies & Customer Successes

Bizagi is an enterprise orchestration platform that makes AI operational and governable at scale. Built on more than two decades of enterprise process expertise, Bizagi brings the operational depth that makes its AI capabilities production-ready where others remain experimental. Native AI capabilities including AI Agents, AI Workers, and Ask Ada are built into the platform and configured through the AI Hub, enabling organizations to embed governed GenAI into end-to-end business processes across people, systems, bots, and data. AI Agents are reusable GenAI-powered assistants for content generation, document analysis, classification, and summarization. AI Workers automate repetitive form and workflow tasks in supervised or autonomous modes, improving through reinforcement learning. Ask Ada lets users query business data and documents in natural language, within Bizagi's role and permission model. Governance is built in, not bolted on. Bizagi runs on Microsoft Azure with Private OpenAI integration. AI capabilities are deliberately configured into workflows rather than casually enabled, and Data Domains and role-based controls determine exactly what any AI feature can see and do. With over 1,000 enterprise implementations across financial services, manufacturing, healthcare, and government, Bizagi is named in the 2025 Gartner Magic Quadrant for BOAT and a G2 leader in Agentic AI and AI Agents for Business Operations. Microsoft Certified for AI in Financial Services and Manufacturing. Customers include DHL, Unilever, and Caterpillar.