Case Study: LifePoint Health achieves faster patient transfers and full data visibility with Bizagi

Lifepoint Health brings full data visibility to organization to get patients into specialist care faster

LifePoint Health, a U.S. healthcare provider, wanted to optimize internal business processes to improve efficiency for staff and patients. The organization struggled with manual, email- and Teams-based workflows and lacked a low-code platform to build apps quickly, especially for time-sensitive patient transfer and physician services processes.

Using Bizagi, LifePoint Health built custom apps and a patient transfer portal with real-time updates, integrated messaging, and centralized data management. Bizagi helped standardize and automate workflows, reduce duplicate work and phone calls, and improve reporting and visibility; the result was faster patient transfers, quicker access to specialist care, and a single source of truth for consistent data across processes.

LifePoint Health

Julie McCoy-Lange

Director Intelligent Automation