Case Study: Quala achieves 80% reduction in purchase approval times and zero lost purchasing opportunities with Bizagi

Quala automates finance processes to see 80% decrease in approval times and eliminate lost opportunities

Quala, a Colombia-based consumer goods manufacturer operating across 10 countries, needed a user-friendly, reliable automation platform to standardize finance and marketing processes, improve transparency and compliance, and consolidate purchasing workflows that were scattered across eight different tools. The company sought an agile solution to meet international standards and eliminate lost purchasing opportunities.

Using Bizagi’s low-code omnichannel platform as a single process orchestrator, Quala implemented 10 corporate processes in 10 months, digitizing approvals and unifying workflows. Results included an 80% reduction in purchase approval times (to about two hours), zero lost purchasing opportunities, 8,000+ digitally approved cases, a 40-minute drop in registration time per case and a 25% increase in promotion requests, boosting compliance and employee productivity.

Quala

David Enrique Moreno Pérez

IT Director