Case Study: European Social Housing Organization achieves €200,000 annual savings and 2-day faster rehousing with Bizagi

Social housing corporation saved €200,000 a year by optimizing renting process on 60,000 homes

The European Social Housing Corporation in the Netherlands manages rent for roughly 60,000 affordable homes. Increasing regulation and fragmented processes around offboarding/onboarding, repairs, maintenance and credit checks made renting slow and error-prone, reducing visibility and coordination across teams.

By implementing Bizagi to create automated, step-based workflows, the organization unified stakeholders, improved data quality and reporting, and automated communications. The new process sped lettings on about 3,000 properties a year—housing people in need an average of two days faster—and cut costs by approximately €200,000 annually while improving vacancy management and employee/customer satisfaction.