Case Study: infoCaja achieves MiFID compliance 6 months early and slashes compliance costs by 80% with Bizagi BPM

infoCaja hit regulatory targets 6 months faster than expected with Bizagi BPM software

infoCaja, a multi‑branch banking group, faced the urgent challenge of meeting Markets in Financial Instruments Directive (MiFID) requirements in under four months. Affiliates were under pressure to transform operations quickly without harming profitability or service delivery.

Working with PwC and using Bizagi BPM software, infoCaja automated the compliance process in four months — six months faster than the European Commission had anticipated. Bizagi’s Knowledge Module allowed rapid adaptation across affiliates, cutting projected compliance costs by 80% and supporting 5,500 users in 2,500 branches, processing over 10,000 cases per day.

infoCaja