Case Study: AgFirst Farm Credit Bank achieves 60% faster loan case closures with Bizagi

AgFirst Farm Credit Bank replaces legacy processes with Bizagi to close cases 60% faster

AgFirst (Anida, part of BBVA), a Spanish agricultural lender, needed to replace a legacy InfoPath system with a single, reusable core of business logic and workflow that could be quickly adapted across its 19 Associations, enable staff to create consistent loan processes, handle more loans without increasing headcount, and provide baseline metrics for continuous improvement.

Using Bizagi’s agile, mobile DPA platform and a self-documenting approach, AgFirst delivered the first process in 16 weeks and subsequent processes 75% faster; loan cases now close in an average of 12.5 days (60% faster), 97% of loans are analyzed within expected timescales, and 100% of information requests from approvers are completed on time.

AgFirst Farm Credit Bank

Bala Sivankoil

Director of Application Development