Case Study: Eigen Haard achieves faster property letting and better data control with Bizagi

Eigen Haard - Customer Case Study

Eigen Haard, the Dutch social housing organization managing around 60,000 affordable homes, faced increasingly complex rental processes due to rising regulation. It needed deeper insight into the renting process, better reporting and data control, improved employee and customer satisfaction, and a way to unite everyone involved in the rental process. Bizagi helped Eigen Haard address these challenges with its workflow-driven process optimization.

Bizagi implemented clear workflows across renting activities such as tenant offboarding/onboarding, repairs, maintenance, and credit checks. The result was better vacancy management, faster internal communication, and improved data quality and visibility. Eigen Haard now lets 3,000 properties a year faster, saves around €200,000 annually, and houses people in need an average of 2 days sooner.

Eigen Haard