Case Study: Generali Group achieves 40% faster quote preparation and streamlined multi-country underwriting with Bizagi

Generali cut back Corporate Insurance Risk with Bizagi BPMS

Generali CEE Holding, part of the Generali Group and operating across Central and Eastern Europe, faced slow, paper‑based corporate insurance underwriting with duplicate data entry, poor process visibility and the need to align with Group policies and regulatory requirements. The insurer needed structured case management, real‑time analytics and multi‑company/multi‑language support to streamline quote and policy preparation across member countries.

Generali implemented Bizagi BPMS after a rapid proof‑of‑concept, gaining a data‑centric platform with graphical monitoring, alarms, broker portal integration and reusable process components for multi‑country rollouts. Results included a 40% reduction in quote preparation time, renewals cut from a day to 1–3 hours, 38 processes automated within two months, and deployment costs about 50% of competitors (projected to reach 90% savings through reuse), alongside improved consistency, productivity and faster customer response.

Generali Group

Martin Stepanek

Consultant