Case Study: DZ HYP achieves 50% faster loan approvals with Bizagi

DZ HYP halves the time it takes to approve loans through agile process automation

DZ HYP, the second-largest bank in Germany, faced slow, paper-based loan and pricing approvals where signatures had to be collected manually and there was no clear visibility into who had signed or when—creating costly delays and missed business opportunities. The bank needed to digitize approvals, integrate with its CRM, speed up decision-making, and maintain compliance with German law.

Using Bizagi’s agile process automation, DZ HYP digitized the signing workflow, enabling simultaneous, device-independent approvals, a centralized status view, and CRM integration with secure user passwords and re-authentication. The result: approval times were cut by about 50%, roughly 4,000 cases were processed in six months by ~100 users, compliance was ensured, and the faster, paperless process helped the bank win more business.

DZ HYP

Daniel Wohlfarth

Head of Software Development