Case Study: Specialist Hospital in Saudi Arabia achieves 50% shorter registration times and 60% increase in staff productivity with Bizagi

Specialist hospital automates patient onboarding to see 50% shorter registration times and 60% increase in staff productivity

A 1,400‑bed specialist hospital in Saudi Arabia needed to streamline patient onboarding and strengthen identity security after earlier success automating care for a 2,000‑patient outpatient unit. The hospital faced long registration times, risk of identity theft, fragmented legacy HIS systems, lack of integration with the Ministry of Interior’s National Information Center, and poor patient data quality.

The hospital deployed Bizagi to automate registration, integrate with its HIS and the National Information Center, and deliver a patient‑centric, clinician‑led workflow. The solution halved registration time, increased new patient cases by 50%, cut human errors by 80%, and raised staff productivity by 60%.

Saudi Arabia Hospital