Case Study: Unilever International achieves 50% faster pricing approvals and full supply chain & finance visibility with Bizagi

Unilever brings complete visibility to supply chain & finance processes, cutting cycle times in half

Unilever International (Singapore) needed to simplify and govern complex supply chain and finance processes that were fragmented across Excel, email and disparate systems. Manual data updates, missing approvals and poor visibility were slowing pricing, shipping and marketing spend workflows and increasing operational risk.

Working with partner Nividous, Unilever deployed Bizagi’s low-code automation to integrate SAP, DocuSign and Excel, centralize data and enforce approval flows. The solution delivered 14 live processes, a 3x faster pricing framework creation, a 50% reduction in pricing approval time, 1,900+ shipping cases in seven months (87% closed within a month), and complete workflow visibility with audit trails and automated reminders.

Unilever

Cynthia Tan

Digital Transformation & Capability Lead