Case Study: SEFAZ Ceará (Secretaria da Fazenda do Estado do Ceará) achieves 100% document digitization and 5x faster audits with Bizagi

SEFAZ CearáBrasilianState automates processes to handle over 25,000 cases and achieve 100% document digitization

Secretaria Da Fazenda do Estado do Ceará (SEFAZ), the state finance secretariat in Ceará, Brazil, needed to modernize complex, paper-heavy litigation and auditing workflows, unify processes scattered across more than 10 legacy systems, and quickly deploy an HR monitoring solution when COVID forced employees to work remotely.

Using Bizagi’s low-code platform they modeled and automated processes, integrated legacy systems, and added a PDF-signing widget with Alfresco integration—prototyping in days and rolling the HR solution to production in two weeks. The result: 25,000 cases handled in three years, 100% document digitization, audit processing up to 5x faster, improved compliance and traceability, and significantly reduced manual paperwork.

SEFAZ

Carlos Sérgio

Project Director