Case Study: Mentis Neuro Health achieves 90% faster patient onboarding in 90 days and 21% patient growth with Bizagi

Mentis Neuro Health reduces on-boarding time by 90% in 90 days

Mentis Neuro Health, a Texas-based specialist provider of neurological rehabilitation, faced a critical bottleneck: patient onboarding took 2–3 weeks, leaving trauma patients waiting in hospital, causing lost revenue to quicker competitors and overburdening scarce specialist clinicians as the organization grew.

Working with Bizagi’s digital process platform and delivery partner InnoVelocity, Mentis’ small internal team built an MVP in 90 days and iterated with three-week agile sprints to digitize the onboarding workflow. The solution cut onboarding time by 90% (now 2–3 days), freed clinicians to focus on treatment, enabled care across five sites, and drove a 21% increase in patient numbers.

Mentis Neuro Health

Morgan Porter

Chief Technology Officer