Case Study: Generali Group achieves 50% faster underwriting and up to 90% cost savings with Bizagi

Generali fully automates audit process while cutting complex offer underwriting time by 50%

Generali CEE Holding, a financial services company in the Czech Republic, embarked on a business transformation to boost productivity and efficiency in its Corporate Risks underwriting. The firm needed to move from paper-based systems to structured digital workflows, increase process control over policy documents, automate inter-company tasks, enforce governance for pricing and decisions, and reduce underwriting turnaround while ensuring compliance.

By deploying Bizagi’s process platform and integrating UiPath RPA for policy cancellations, Generali automated 38 processes within six months and established reusable, scalable workflows. The initiative cut underwriting time for complex offers by 50%, automated process audits for faster regulatory response, delivered around 60% cost savings (projected to reach 90% through reuse), and is expected to lower the insurance claims loss ratio by about 5%.

Generali Group

Jan Marek

Head of BPM