Case Study: NRF (Dutch Radiator Factory) halves order lead time and fully digitizes workflows with Bizagi

NRF deploys Bizagi to centralize and standardize operations, halving lead time for orders

NRF (Dutch Radiator Factory), a global manufacturer of cooling systems and radiators, faced an outdated, complex ERP and a fragmented tech stack that left gaps in visibility and forced many tasks to be done manually. These inefficiencies slowed customer orders and product development and compounded past negative experiences with IT implementations.

Working with Nimble Institute, NRF deployed the Bizagi platform integrated with its AX ERP to centralize operations, workflows and customer communications. The result: a 50% reduction in order lead time, full digitalization of the product workflow (freeing employees from manual tasks), centralized approvals and oversight across decentralized sites, and built‑in Total Productive Maintenance for automated maintenance planning.

NRF