Case Study: Leading German Bank achieves 50% faster loan approvals with Bizagi

Leading German Bank halves the time it takes to approve loans through agile process automation

Leading German Bank, one of the country’s largest lenders, relied on paper-based loan and pricing approval processes that were slow and opaque. Obtaining signatures was particularly cumbersome—approvals were sequential, visibility was limited, and it was impossible to know when someone had signed until documents were manually returned.

The bank digitized approvals with Bizagi, integrating the workflow with its CRM so board members can sign concurrently from any device and managers get a centralized view of status and feedback; password-based re-authentication ensured compliance with German law. The change halved approval times, triggered 4,000 cases in six months with about 100 users, and helped the bank win more business.