SmartBear B2B Case Studies & Customer Successes

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SmartBear provides a portfolio of trusted tools that give software development teams around the world visibility into end-to-end quality through test management and automation, API development lifecycle, and application stability, ensuring each software release is better than the last. Their award-winning tools include SwaggerHub, TestComplete, BugSnag, ReadyAPI, Zephyr, PactFlow, and Stoplight, among others. SmartBear is trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations - including innovators like Adobe, JetBlue, FedEx, and Microsoft. With an active peer-to-peer community, they meet customers where they are to help make their technology-driven world a better place. SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities they serve.

Case Studies

Showing 161 SmartBear Customer Success Stories

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1-800-Flowers achieves performance peace of mind with SmartBear AlertSite

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1st Software (now Avelo) achieves faster, more confident regression testing with SmartBear TestComplete

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Acerta achieves streamlined, scalable test management with SmartBear Zephyr Enterprise

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Adidas achieves faster API delivery and design-first standardization with SmartBear's SwaggerHub

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Adobe Systems achieves faster performance testing and reliable memory-leak detection with SmartBear TestComplete

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Aimetis achieves 90% reduction in customer-reported defects with SmartBear Collaborator

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American Red Cross achieves real-time global SharePoint monitoring and faster disaster response with SmartBear AlertSite

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Aras Corporation achieves 88% test automation and faster, predictable releases with SmartBear TestComplete

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Aras Corporation achieves scalable API performance and faster delivery with SmartBear ReadyAPI

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ArcLight achieves improved website performance and increased ticket sales with SmartBear AlertSite

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ARUP Laboratories achieves repeatable, reliable regression testing and reduced patient-care risk with SmartBear TestComplete

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Atalasoft achieves faster, more reliable imaging performance with SmartBear AQtime

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Atena achieves 25x faster API testing and 5,000 daily test runs with SmartBear ReadyAPI

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Aurora Public Schools achieves automated monthly financial reporting with SmartBear TestComplete

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Autodesk achieves rapid detection and resolution of performance bottlenecks with SmartBear AQtime Pro

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Bengal Development achieves faster, more reliable releases and reduced testing time with SmartBear TestComplete

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SoapUI Pro Streamlines Web Services Integrations for Bisnode Kredit Customers

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BKIN Technologies achieves IEC 62304 traceability and streamlined QA with SmartBear Zephyr Squad

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Blue Ridge Networks achieves millions-of-concurrent-user scalability for AppGuard with SmartBear

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Bonprix achieves faster releases and earlier bug detection with SmartBear TestComplete

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Borland achieves faster debugging and improved Delphi 2006 performance with SmartBear AQtime

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Branding Brand achieves mobile sites that load twice as fast with SmartBear’s AlertSite DéjàClick Mobile Monitoring Solution

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Camtek achieves hours-to-minutes debugging and higher PVS throughput with SmartBear's AQtime

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Car-Part.com achieves streamlined, Jira-integrated test management with SmartBear Zephyr Squad

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CBE Ltd achieves seamless PoS UI compatibility and streamlined test migration with SmartBear TestComplete

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Cera Care achieves streamlined operations, faster test execution, and improved stability with SmartBear PactFlow

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Chime reduces crash rate and improves app stability with SmartBear (Bugsnag)

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Cisco achieves efficient, scalable distributed code reviews with SmartBear Collaborator

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Cisco achieves reliable, scalable video delivery for millions of users with SmartBear ReadyAPI Performance

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Cisco achieves consistent, cross-platform API testing and faster partner integration with SmartBear ReadyAPI Test

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COCC Accelerating Quality and Collaboration in Software Development

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Command Alkon achieves faster, broader automated testing with SmartBear TestComplete

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Communicare Systems achieves automated, faster GUI releases with SmartBear TestComplete

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Corel Corporation saves 5–7 days per release and accelerates testing with SmartBear TestComplete

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Corovan achieves standardized coding, easier onboarding and faster releases with SmartBear Collaborator

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Cream Software achieves 10% faster message-history performance with SmartBear AQtime 3

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Crestron Electronics achieves streamlined regression testing and faster bug detection with SmartBear TestComplete

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Cricket Australia Scores Big with Zephyr and Jira

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Davinci achieves automated end-to-end API testing and faster time-to-market with SmartBear ReadyAPI Test

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DealNews achieves faster, more reliable website and API performance with SmartBear AlertSite

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Dell Technologies achieves standardized code reviews and faster CI/CD with SmartBear Collaborator

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Doximity achieves 99.99% stability score with BugSnag

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Dropbox mobile team aims for three nines of user availability with BugSnag

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Dun & Bradstreet achieves rapid API prototyping and $10M in new revenue with SmartBear ReadyAPI Test

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edo Interactive achieves 99.7%+ uptime and prevents outages with SmartBear AlertSite

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EMC Corporation achieves faster lab-test cycles and early bug detection with SmartBear Collaborator

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Epiq Systems, Inc. achieves reduced testing time and increased test coverage with SmartBear TestComplete

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Esaote increases test coverage and saves time and money with SmartBear TestComplete

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European Government Agency achieves automated, scalable API testing and reliable performance with SmartBear ReadyAPI Test and ReadyAPI Performance

Casino software provider Everi Games achieves higher code quality and regulatory compliance with SmartBear Collaborator

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EXFO achieves 5X faster code reviews and reduced development costs with SmartBear Collaborator

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Exostar achieves proactive web performance monitoring and higher uptime with SmartBear AlertSite

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Falafel Software achieves 8x more testing and on-time ERP delivery with SmartBear TestComplete

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Federal Agency reduces testing costs and speeds application delivery with SmartBear TestComplete and QAComplete

Fidelity National Information Services achieves accelerated testing and reduced costs with SmartBear TestComplete

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Flowbird Group achieves integrated Helsinki transit and consolidates 3,300+ functional tests into 1,700 steps with SmartBear CucumberStudio

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Fordham University achieves 24/7 proactive, cost-effective server monitoring and improved uptime with SmartBear AlertSite

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Fortune 500 Firm achieves consolidated test case management and $200K upfront / $50K annual savings with SmartBear QAComplete

Futura International, Inc. achieves extensive automated test coverage with SmartBear's TestComplete

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G3 Technologies achieves fourfold release cadence and cuts test cycles from six weeks to 1–2 weeks with SmartBear QAComplete & TestComplete

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Gateway Ticketing Systems achieves 86% reduction in regression test time and faster time-to-market with SmartBear TestComplete

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Geocentrix achieves automated GUI testing, fewer bugs and lower costs with SmartBear TestComplete

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Georgia Lottery achieves 5X faster releases and Agile testing with SmartBear QAComplete & TestComplete Web

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Global Fortune 200 Energy Company achieves 300% faster UI testing with SmartBear TestComplete

Global Music Streaming Service Achieves 99.96% App Stability to Protect Revenue and Subscriber Experience

Grass Roots Group achieves proactive website performance monitoring and SLA validation with SmartBear AlertSite

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HCSS achieves faster, unified QA and 4-hour regressions with SmartBear's Zephyr Scale

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Healthcare Data Solutions achieves 80% faster API test setup and on-time releases with SmartBear SoapUI Pro (ReadyAPI)

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Healthcare Technology Company achieves faster, higher-quality releases with SmartBear TestComplete

Heart Test Laboratories achieves a 70% reduction in code review and testing time (3 months to 3 weeks) with SmartBear Collaborator

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Honda achieves unified IoT test management and faster releases with SmartBear Zephyr Squad

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HotelTonight saves 40 hours per month finding and fixing bugs, and maintains a 1% error budget

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IKON (Ikon Corp) achieves 24x7 reliability and faster threat detection with SmartBear AQtime

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Incentive Networks achieves dramatically faster load times and 99.9% uptime with SmartBear AlertSite

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International Air Transport Association (IATA) achieves API standardization and industry-wide interoperability with SmartBear's SwaggerHub

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Intuit achieves automated code-review metrics and rapid adoption with SmartBear Collaborator

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IT Synergistics - Customer Case Study

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ITA Group achieves faster regression testing and increased test coverage with SmartBear TestComplete

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L3Harris Technologies achieves scalable, efficient test management and faster issue resolution with SmartBear Zephyr Enterprise

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Laerdal achieves faster, more thorough cross-platform automated testing with SmartBear's TestComplete

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Large Communications Company standardizes testing and cuts tool costs 7X with SmartBear QAComplete

How One of America’s Most Popular Fast-Food Chains Delivers Enhanced User Experiences

Financial Institution Strengthens API Documentation and Security with API Hub for Design

Leading Financial Institution achieves automated API governance and standardized API design with SmartBear API Hub for Design

Leading Insurance Provider achieves unified API governance and faster developer collaboration with SmartBear's API Hub for Design

Leading Insurance Provider achieves standardized, secure, and scalable API governance with SmartBear API Hub for Design

Leading IT Company achieves faster, more reliable mobile testing with SmartBear TestComplete

Leading Publicly-Traded Power Firm cuts code review time by 50% with SmartBear Collaborator

Leading Telecommunications Provider achieves unified API governance and real-time collaboration with SmartBear's API Hub for Design

Leading Wealth Management Software Provider achieves 90% automated regression coverage with SmartBear TestComplete and ReadyAPI

Liaison Technologies achieves faster, higher-quality API testing and 50% reduced testing time with SmartBear ReadyAPI Test

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LISI Automotive achieves centralized API lifecycle management and faster release cycles with SmartBear's SwaggerHub

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LunaWarehouse builds customer trust and boosts site traffic with SmartBear AlertSite

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Major American Airline accelerates CI/CD and automates API testing with SmartBear ReadyAPI

MedTel Software Ltd. achieves streamlined QA and reduced bugs with SmartBear Zephyr Squad

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Mentor Graphics achieves faster, higher-quality code reviews with SmartBear Collaborator

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Mercado Libre grows mobile market share by 50% while achieving a 99.93% stability score with BugSnag

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MicroSystems Automation Group achieves higher product quality and faster releases with SmartBear TestComplete

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Mobility Software Firm accelerates API testing and reduces defect resolution time with SmartBear's SoapUI Pro and ServiceV Pro

monday.com achieves 0% production UI errors and faster, more efficient testing with SmartBear's Reflect

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Mozilla achieves 15x faster mobile test cycles and scalable real-device testing with SmartBear BitBar

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Multinational Energy Company achieves scalable, simplified end-to-end test management in Jira with SmartBear Zephyr Scale

Nehemiah Security achieves faster UI regression testing and on-time releases with SmartBear TestComplete

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New Dawn Technologies achieves faster test creation, increased test coverage and more confident releases with SmartBear TestComplete

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NewsGator achieves faster, more responsive FeedDemon performance with SmartBear AQtime

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Northeastern Mutual Insurance Company achieves faster CI/CD and concurrent cloud testing with SmartBear BitBar

Numara Software, Inc. achieves faster, cost-saving automated testing with SmartBear TestComplete

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NVIDIA achieves faster code & document reviews and ISO 26262 compliance with SmartBear Collaborator

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OCERIS achieves faster, leak-free FlexMedical and improved test coverage with SmartBear AQtime Pro

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OCERIS eliminates manual testing and boosts product confidence with SmartBear TestComplete

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Oklahoma State University achieves faster testing, broader coverage and cost savings with SmartBear TestComplete

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Ondot achieves faster time-to-market and enforced code reviews with SmartBear Collaborator

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Open Dealer Exchange achieves reduced errors and improved integration performance with SmartBear ReadyAPI Test & Performance

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Optiscan (ASX-listed medical imaging company) achieves regulatory-ready, repeatable automated testing with SmartBear TestComplete

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Optria achieves faster, cleaner releases and cost savings with SmartBear TestComplete

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How P&V Advanced from Test Management in Excel to a Scalable Testing Solution Zephyr Enterprise

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PlantCML achieves paperless, faster code reviews and improved software quality with SmartBear Collaborator

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Praxis Engineering achieves monthly releases and higher-quality software with SmartBear Zephyr Enterprise

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Prime Therapeutics cuts Web Services testing time from 6 hours to 20 seconds with SmartBear ReadyAPI Test

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Prosys, an industrial monitoring solutions provider, achieves 24/7 reliability and fixes memory leaks with SmartBear AQtime

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Proteans achieves faster releases and higher quality with SmartBear TestComplete

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QlikTech achieves rapid automated testing and faster, more reliable releases with SmartBear TestComplete

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QualityMine Corporation achieves reliable, time-saving test automation and strong ROI with SmartBear's TestComplete

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Quantum System achieves faster time-to-market and sub-hour regression testing with SmartBear TestComplete

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Quest Software achieves dramatically faster Toad performance and reduced memory use with SmartBear AQtime

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The RAC Transforms Testing with Zephyr AI Automation

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Rapid Prototyping Systems achieves rapid releases (4 months → 3 weeks) and 70–90% test automation with SmartBear TestComplete

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Raymond James achieves 24x7 API performance monitoring and faster application warm-ups with SmartBear AlertSite

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ReadingGlasses.com achieves outage-free, faster website performance with SmartBear's AlertSite

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How Recurly Manages 65 Million Active Monthly Subscribers with BugSnag’s Visibility Insights

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Revelex achieves SLA compliance and proactive web performance monitoring with SmartBear AlertSite

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Sage achieves dramatic testing time reduction and faster time-to-market with SmartBear TestComplete

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Salar achieves faster healthcare web-service launches and reliable performance with SmartBear LoadUIWeb Pro

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Salesforce achieves scalable, time-saving automated testing with SmartBear TestComplete

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Sapiens Decision achieves precise, scalable decision-making performance with SmartBear ReadyAPI

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Scivantage achieves faster, more efficient testing with SmartBear Zephyr

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Scorpion Software achieves automated, defect-reducing security testing with SmartBear TestComplete

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Scottish Water achieves centralized test and defect management with SmartBear QAComplete

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Shopify uses BugSnag across 30 developer teams to service over 377,000 online stores

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Square staff mobile engineer says BugSnag Timeline view is like gold

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TatukGIS achieves faster, more reliable GIS apps with SmartBear AQtime Pro

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TBC Bank achieves faster, more reliable application testing—reducing test time from weeks to hours with SmartBear TestComplete

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Technip cuts regression testing from 12 to 4 days with SmartBear TestComplete

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The Blue Book Building & Construction Network achieves 24x7x365 website performance and rapid issue resolution with SmartBear AlertSite

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Top vacation rental company maintains 99.97+% stability for iOS and Android apps with BugSnag

TRAMS (now Sabre) achieves faster, more reliable releases with SmartBear's TestComplete

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Triquestra achieves faster releases and dramatic regression testing reductions with SmartBear

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U.S. Energy Firm achieves 99.99% uptime and eliminates false alerts with SmartBear AlertSite

U.S. State Government Agency achieves scalable automated testing across 40+ legacy apps with SmartBear TestComplete

Unimestre halves software testing time with SmartBear TestComplete

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Valassis achieves 3x transaction performance (up to 350 TPS) with SmartBear AQtime

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VersaTrans cuts batch assignment time from 12 hours to under 15 minutes with SmartBear AQtime Pro

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Visicom achieves 40–50% Dynamic Toolbar speed improvement and faster time-to-market with SmartBear AQtime

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W.S. Badcock Corporation streamlines QA and eliminates spreadsheet chaos with SmartBear Zephyr Squad

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W&W Group achieves end-to-end regulatory traceability and simplified testing with SmartBear Zephyr Scale

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Whirlpool achieves streamlined global code reviews and faster time-to-market with SmartBear Collaborator

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William Hill achieves weeks faster time-to-market with SmartBear ReadyAPI Test and ReadyAPI Performance

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WingArc1st cuts regression testing from months to days with SmartBear TestComplete

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Yelp achieves a 99.98% stability target using BugSnag to improve mobile app stability

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ZetaSafe achieves rapid, reliable testing of online compliance apps with SmartBear Zephyr Squad

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Zurich Insurance Group achieves 99.99% training environment uptime and nearly $500K in cost savings with SmartBear ReadyAPI Virtualization

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