Case Study: ReadingGlasses.com achieves outage-free, faster website performance with SmartBear's AlertSite

ReadingGlasses.com Sees Its Website Performance Perfectly with AlertSite

Founded in 2000 and based in Dallas, ReadingGlasses.com is the world’s largest online reading glasses store. To maintain a responsive shopping experience the e‑commerce director discovered the company lacked an external, customer‑perspective monitoring system: basic ping checks only confirmed uptime, and a prior vendor proved too costly and complex to provide per‑page, per‑component visibility.

They deployed SmartBear AlertSite’s DéjàClick and Website Performance Monitor to record customer click‑streams and test pages, graphics, scripts and rich media from outside the firewall. Monitoring every 30 minutes from five global stations with real‑time alerts, the service pinpointed a JavaScript injection attack, prevented extended downtime, eliminated customer complaints, and saved time and money so the team could focus on retail growth.

ReadingGlasses.com

Jason Kyle

e-Commerce Director